[Resolved]  Yepme.com — No resolution provided to the complaints placed

Address:

Hyderabad, Andhra Pradesh

Hi Team,

I have purchased a product online through WWW.YEPME.COM for which I was supposed to get a discount of 25% if I make an online payment for the same. However, when I pass through the payment gateway it has deducted the whole amount (100%) from the account ( as I have used net banking ). For this I have raised a complaint through the customer support of YEPME immediately. They said it's a technical issue. 512567 is the complaint number for the same which I have registered at YEPME.com on 4th of January 2014. I tried again to do the same and I see the same problem again. Which actually shows that it's completely false statement mentioned by YEPME on the website and fooling the customers. 515315 is the complaint number for the second attempt.
For these complaints the turn around time which they have mentioned according to YEPME policy is 7 working days. It has been more than 15 days now and every time I call they say 3 more days. I have been waiting for the amount to be credited but I see no courtesy followed even by the supervisors who promised to call back for a faster resolution. Please help.
Thanks and Regards
David Onesimus
(M) 91-[protected]