Yepme.com — Non fulfilling of order

Address:Lucknow, Uttar Pradesh

I ordered three items through yepme.com on 21/2/15. The order number was 12251287, which was COD but cancelled it the same day. Again the same three items were ordered through yepme.com and Rs. 1351 was paid through net banking. To my utter surprise the cancelled order number came to me and demanded Rs.1351 towards COD payments. Yepme.com told me not to make payment and RECIEVE orders. But the order for which online payment was made on 21st feb is yet to be delivered. The order no. Is 12251195. I have made three attempts to get it resolved through customer care and every time they say you contact fashionara.com as its a third party order and yepme has no control over the issues. It's astonishing that payment is made to yepme, order made to yepme and they ask us to contact fashionara. It's a serious matter and not a matter of Rs. 1351. The reply by customer care at yepme is too unprofessional and the customer feels got cheated by a company who uses shah rukh khan as its brand ambassador. Kindly look into the matter and deliver the items at an earliest. PANKAJ MISRA I.F.S.
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    +91 124 6637 2424 (Customer Care)
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