Yepme.com — Not delivered the product | no update form customer care

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:yepme.com

I have ordered the shoes on 10th may via yepme.com and as per them it has to delivered on 13th may but unfortunately it has not delivered. Since then i am continuously following for update even many times sent mail and open case but inspite of that there is not single update form yepme. Full payment has already been done but there service is very bad. Refer the blow mail from yepme:

*
Expected delivery date : may 13, 2016
Tracking information:
The delhivery courier tracking number for this order is [protected]. Tracking details will be available on courier website within next 24 hours.
*

Now when i tracked the order i found the courier partner (Delhivery) has already marked that product has lost/misplaced but there is no update from yepme that they will send me another product or refund my money.

Pl. Help to get fix the issue.
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Yepme.com customer support has been notified about the posted complaint.
May 18, 2016
Updated by Pankaj Singh.
Yepme order no : 31031690

I have ordered the shoes on 10th may via yepme.com and as per them it has to delivered on 13th may but unfortunately it has not delivered. Since then i am continuously following for update even many times sent mail and open case but inspite of that there is not single update form yepme. Full payment has already been done but there service is very bad. Refer the blow mail from yepme:*expected delivery date : may 13, 2016tracking information: the delhivery courier tracking number for this order is [protected]. Tracking details will be available on courier website within next 24 hours. * now when i tracked the order i found the courier partner (Delhivery) has already marked that product has lost/misplaced but there is no update from yepme that they will send me another product or refund my money. Pl. Help to get fix the issue
Complaint comments 

Comments

not happy
Very bad service by Yepme. even there contact no. and Email ID both not work.
Yepme.com Customer Care's response, May 18, 2016
Verified Support
Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order or contact details, Therefore we request you to let us know your order number so we can help you accordingly.

In case of any further assistance or feedback, please feel free to contact us at 011-66372424 or write to us at refund@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

Yepme.com — I have received a broken watch from yepme

Order no:16158423 AWB NO:[protected] In voice no :BK5084473

Yepme.com Customer Care's response, May 18, 2016
Verified Support
Dear Customer,

We are sorry for the inconvenience!

This is with reference to your concern regarding order number 16158423 .

We are sorry to inform you that we have not found any complaint on subjected order since from December 2015, therefore we are unable to provide you the return or replacment as yepme offers 30 days return replacement policy only.

In case of any further assistance or feedback, please feel free to contact us at 011-66372424 or write to us at refund@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Yepme — This product is very poor

Product is poor so plz refund my money. My order no. is a 1. 15548321 2. 15548829 3. 15550063 Plz refund my money.
Yepme.com Customer Care's response, May 18, 2016
Verified Support
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order id- 15548321, 15548829, 15550063.

This is to inform you that we have already processed your request for refund and request you to kindly cross check with your bank and revert. If you have not received the refund we request you to share your updated bank statement in PDF format From 1st of November 2015, To 1st of January 2016, so that we can investigate the same and could help you accordingly.

In case of any further assistance or feedback, please feel free to contact us at 011-66372424 or write to us at refund@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Yepme.com — No refund till date itsbeen 30days

Hi, I've returned my product i got refund coupon of the courier as company has got no courier service. And the refund amount i haven't received til now my order number is 2128421
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order number 31031690.

We would like to inform you that we have forward your concern to our concerned department. We will get back to you as soon as possible, once the concern will get resolved.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com
Hello Yepme,

Product is lost by your courier partner almost a week before they why you have not dispatched another product. Even you have not updated on my many requested for the reason for delay.
Yepme.com Customer Care's response, May 18, 2016
Verified Support
Dear Customer,

We apologize for the inconvenience caused to you.

We request you to share your order details, so that we can help you accordingly.

In case of any further assistance or feedback, please feel free to contact us at 011-66372424 or write to us at refund@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

Yepme — YPMPOLO0257 (Size-XL),'YPMPOLO0253 (Size-XL)

Sir I ordered two t shirt. But when I am receive product and found that these product not in proper size like that's size extra large. And I want to refund this product. Thanks.
Yepme.com Customer Care's response, May 18, 2016
Verified Support
Dear Customer,


Thank you for writing to yepme.com. We appreciate the opportunity to assist you.


This is with reference to your query regarding order placed with Yepme.com.


We have not found any order or contact details, Therefore we request you to let us know your order number so we can help you accordingly.


In case of any further assistance or feedback, please feel free to contact us at 011-66372424 or write to us at refund@yepme.com.

Assuring you of our best services always!


Warm Regards,
Yepme.com

Yepme.com — Yepme Downey Regular Fit Shirt - Red(88169)YPM

This shirt size Is 40 So Not Comfortable for me, I want refund

Yepme.com — Replacement

I have ordered a yepme men sunglasses black. But I have not received that sunglass. I have received a money bag that also for girls.

Yepme — Small holes

In back side some holes are there..

Yepme.com — I want to refund my neck tee shirt

Hii sir, i am saroj puhan.The tee shirt is no choice.so i want returned it and payback.my account no is [protected]

Yepme.com — refund of money

the product is not up to mark.So return the money.

Yepme.com — Replacement of shoes

yepme delivered me 9 no shoes i want to replace it by 10 no shoes date of delivery[protected] AWB no [protected] order no 14348899 customer care is not responding to my complaint

Yepme.com — fraud

App na huma kaha ke aake shoes k saath 1free hai per app na ake he baja hai

Yepme.com — mens watch

The watch has been delivered broken frm the company aftr the checked label mentioned on the box

Yepme.com — return of the order

I want to return my order of my loafers shoes because I did not like its colour that I had wished.

Yepme.com — cancel my product

dear sir\mam i kindly requested you to cancel my product that i ordered wrongly.my order number is14134225

Yepme.com — damage te shirts

refund my tshirts value because it is damage type

Yepme.com — return my products

Change the size and damage in one piece

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