Yepme.com — Not getting my money back(Refund)

Address:	Khordha, Odisha
Website:	www.yepme.com

Dear Sir/Ma'm Kindly look into the matter carefully & do the necessary steps immediately as it is clearly a blunder case. I'd ordered 3 nos watches from Yepme Online Store .Order id[protected]@ on Rs.750 & received on dt... on day time at 3.00 pm within sealed packet. There were 2 nos watches in their respective boxes whereas 1 of them was without boxes by virtue of which that watch was little more broken while I opened the packet. Immedietly I informed Yepme Customer Care & to return those products & refund my money, after then they appologised for this wrong thing & said me to return that product with giving courier charges and they will refund my money @Rs.750 with courier charges @150 Rupees after receiving & completion of Quality Check. Also I'd returned those 3 watches through DTDC Courier tracking Id V23973037 on dt -22.08.2015 & it was received on dt 24.08.2015 in their provided respective address & after then from their side I got a call & a mail for confirmation of reciving of material and after some days later I got mail from Yepme Head Office with a complain id 2026450 for refund of my money & courier charges. That refund complaint id 2026450 is generated after successfully Quality Checked of refund material. They committed me that within 15 to 20 days I will get my money back whereas till date I haven't got my money. After then finally 1 month later at the time of refund of my payment @ Rs.750 they're (customer care) saying that they have received only 2 nos watches & We wont refund your money. Finally I've to say here, if you people were received 2 nos watches then how could you confirm me in my mail & how could u generate your complaint refund id for refund of my money, as after verification of same material & quality complaint id for return of payment will be generated. But now customer care has denied to me for refund... My phn number is -[protected] for further inquiry and also attaching my bank statement and the courier receipt. So kindly look into the matter & solve it as soon as possible.