[Resolved] Yepme.com — Not Providing Refund | |||
Sir, Yepme.com is not refunding the amount in my a/c. Plz help me . Below are the proof of emails from yepme.com. Yepme.com Order ID: 14778351 ; Complaint ID: 2008961 Paid Amount: 389/- Reverse Courier Charges: 50/- (I couldn’t use their reverse pickup reimbursement coupon due to transaction failed at payment gateway) Name: Raj Email: raj.[protected]@gmail.com [protected][protected][protected][protected]=[protected][protected]-------- Yepme Refunds 20August2015 to me Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in with reference to your concern regarding refund of order id – 14778351. This is to inform you that we have received your return product and QC is validated and we will process your refund in next 14 to 21 days. In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us [protected]@yepme.com Warm Regards Yepme Team [protected][protected][protected]-=[protected][protected] SMS From Yepme on 28 August 2015 Dear Customer, Refund for your Complaint 2008961 has been initiated and will be processed post internal verification. We will update you once resolved. [protected][protected][protected][protected]=[protected][protected][protected] Yepme Refunds Mon, Sep 7, 2015 at 11:08 AM To: Raj Kumar Reply | Reply to all | Forward | Print | Delete | Show original Dear Customer, This is with reference your concern regarding refund of order id[protected] We sincerely apologize for the inconvenience caused to you.We would like to inform you that your refund has been initiated from our end on[protected], and soon it will be processed into your account . In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com. Warm Regards Yepme Team [protected][protected][protected]=[protected][protected]---- [protected]@yepme.com Mon, Sep 14, 2015 at 12:06 PM To: raj.[protected]@gmail.com Reply | Reply to all | Forward | Print | Delete | Show original Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding of order number 14778351. We would like to inform you that we have forward this concern to our concerned department. We will get back to you as soon as possible. For further assistance feel free to call us to our customer care number at[protected]. Assuring you of our best services always! Warm Regards, Yepme.com Was this information helpful? | |||
Complaint marked as Resolved
First of all very very Thanks to Consumer Complaints Forum.
Refund of Rs391 has been provided by yepme.com on 16 September 2015.
Yesterday received call from this number 011-40799900.
As well as received email from "[email protected]".
They assured me that they'll make refund within 3-5 days.
It's all because of "Consumer Complaints Forum". Yepme.com customer support has been notified about the posted complaint. | |||
12 Comments | |||
Comments
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 14778351.
As per our telephonic conversation, we would like to inform you that we have already forwarded your concern to our concerned department and working upon it on priority basis.Once, we will get an update on the same we will inform you accordingly.
In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.
Assuring you of our best services always!
Warm Regards,
Yepme.com
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 14778351.
As per our telephonic conversation, we would like to inform you that we have already forwarded your concern to our concerned department and working upon it on priority basis.Once, we will get an update on the same we will inform you accordingly.
In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.
Assuring you of our best services always!
Warm Regards,
Yepme.com
Thanks to Consumer Complaints Forum.
Problem has been resolved.
Problem has been resolved.
Complaint Resolved .
Yepme.com — Same order dispatched twice
I want to cancel my order 12939099 as the same product has been dispatched twice.Cancellation of my order
Sir, I have done a wrong product selection due to my touch screen problems in my phone... So please cancel my order... My order number is 12476261 and my mobile number is [protected]... Kindly request you to cancel my orderreplacement of product
As my order no.is 10120546... The product i have recieved is having some manufacturing defect ...plz Replace my product as soon as possible... Myself sanjay sharma, i have return defective/not good quality shoe to yepme against order no 3405578 long day back.Till date not received any intimation or refund to my account.please look after this matter as soon as possible.Basically it is not business policy, this type of fraud business cannot continue long time.so please solve the matter and return to monye as early as possible.Waiting your reply.
from
sanjay sharma
76 b sahapur main road
kolkata 700038
mobile [protected]
from
sanjay sharma
76 b sahapur main road
kolkata 700038
mobile [protected]
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information
Till now(From 20August) you couldn't forward my complaint to the concerned department !
Don't give me excuses and make refund fast.
Raj