[Resolved] Yepme.com — Not received refund yet for order no 32816798

juhi1502

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560068
Website:	www.yepme.com/ContactUs.aspx

Not able to track the return status of my order. the last update i got was on 26th Nov that my product has been received back to you. But after contacting so many times to customer care I am not able to getting my refund back.

Even after waiting in the call for 30 - 45 min no body is receiving my call.

Let me know if you have different process to request for refund or you are not able to understand my language.

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May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that as per policy post quality check it will take 14-21 days for processing your refund in your account. We would request you to wait for sometime your refund will be processed within the given timeline. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Team Yepme

Dec 26, 2016

Updated by juhi1502 I've sent back the products I had purchased 35 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

Dec 28, 2016

Updated by juhi1502 no updates received

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Comments

Lakhan Likhar

from Bengaluru, Karnataka

My order no. 32732786 has been rejected. But my amount is not refunded till not so proceed urgently.

juhi1502's [Complaint's author] reply, Dec 26, 2016

Yepme is the most pathetic site even if you call they will not pick the call and in mail they will only send one message that they have forwarded your concern to our concerned department and if you will ask the detail of there concern department they will not give and again if you will they will say the same thing but will not refund our money and instead they will ask you if they can provide the coupon even though they know after so much of irritation why i will again open that rubbish site.