[Resolved] Yepme.com — Not refunding my money | |||
Hi, I ordered a product from www.yepme.com and made payment through internet marketing of rs 345/-. I got a confirmation email and message on my mobile phone regarding the confirmation of my order and deduction of money from my bank account. Later on, yepme guys cancelled my order for no reason and now they are not refunding my money. I have maintained a complete follow up with these guys but they are just sending me automated emails everyday. They are not providing me any assistance and causing a mental harassment to me. My order number is - 5015225 I have also contacted my bank authorities and they have confirmed that the money is deducted from my account. PFA. I HAVE ATTACHED THE TRANSACTION DETAILS AND THE SCREENSHOT OF EMAIL THAT I GOT FROM YEPME REGARDING THE DEDUCTION OF MY MONEY AND CONFIRMATION OF MY ORDER. I hope i will get the right assistance from consumer court and will get my money back. Thanks and Regards Ritu Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 11 Comments | |||
Comments
I have called on this number for several times but it never got connected to the staff. Moreover, i have sent tons of emails to you guys but all i got is the automated email reply like the automated reply you have posted here under my above query.
Its a request, pls refund my money and i will not bother you guys again by doing any shopping from your website.
REFUND MY MONEY.
Its a request, pls refund my money and i will not bother you guys again by doing any shopping from your website.
REFUND MY MONEY.
Called again on [protected] and the response i got is "hmare sabhi customer care executive is samay vayast hain". Are you guys ever pick a call?
I am trying your number from the past 12 days.
I am trying your number from the past 12 days.
i have ordered by mistake two times a product and paid through debit card and i cancelled one order through cust care she told money will be refund to u within 14 days and following an email send to me yet after 17 days my money 435 rupees with cancelled order no 8393329 named prakash anburose not refunded, please refund my money quick to my account
Hi
I have purchased 2 top on 24 April. But they have sent me wrong product. Then I have called on Yepme customer care for refund my amount. They told me for returning product and said that amount will refund within 14 days by Cheque. Todays is 2nd of June and I have called minimum 5 times in Yepme regarding my refund. Every time they tell that we have sent cheque by courier and I will receive my Cheque within 4 days. Last time they provided me docket no. But after 4 days, still I have not received any cheque. And today when I called, they told me that cheque is returned because Address is incorrect. When they sent product at that time address was correct and now when they sent cheque address is incorrect, How is it possible?
Please stop fooling customers and if yep me cannot run business then they can shut down .
Return my money immediately otherwise I have to opt for consumer court.
I have purchased 2 top on 24 April. But they have sent me wrong product. Then I have called on Yepme customer care for refund my amount. They told me for returning product and said that amount will refund within 14 days by Cheque. Todays is 2nd of June and I have called minimum 5 times in Yepme regarding my refund. Every time they tell that we have sent cheque by courier and I will receive my Cheque within 4 days. Last time they provided me docket no. But after 4 days, still I have not received any cheque. And today when I called, they told me that cheque is returned because Address is incorrect. When they sent product at that time address was correct and now when they sent cheque address is incorrect, How is it possible?
Please stop fooling customers and if yep me cannot run business then they can shut down .
Return my money immediately otherwise I have to opt for consumer court.
Yepme.com — order delay
i ordered the shoes at 04/05/2015. and its no reach the place...please do me faver..Yepme.com — not delivered
order no: 13224441, 13227021 not deleveredorder not received
I ordered a watch on 19/02/2015. I didnt received that product tillnowcheatting
we gave on oreder for shoe ...but we received the box inside no shoe there is two three books only...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
2312
Pending
90
Resolved
1197
View all 2312 Yepme.com reviews & complaints
+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information
Thank you for writing to yepme.com. We appreciate the opportunity to assist you.
This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.
For any further assistance, please contact us at [protected].
Assuring you the best services, always.
Best Regards,
Yepme Team