[Resolved]  Yepme.com — Order number[protected], 32423019

Address:Gurgaon, Haryana, 500053
Website:www.yepme.com

I have ordered a pair of shorts. On sept 25. With order number 32391366, the product which was delivered is not matching with product i have ordered. So had to reverse pickup the product and new order was placed with order number 32423019 but the problem is same old product was delivered with new packing . So want a refund on product. So this this time want to raise a reversal pickup and refund of the money dont want any replacement.even after send the print out of the image which i have booked, this can be found even in the order but you guys still want to fool people by displaying wrong image and selling other product.

You guys should check the product image given in the order and send same product not some other product whcih i dont want.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 15, 2016
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32423019.

We have forwarded your request regarding reverse pick up to the concerned team and the same will be done in 72 working hours.

We would like to inform you that to process your request for NEFT refund you are requested to send the following details at e-mail id: [protected]@yepme.com.

1) Account holder Name: 
2) Account number: 
3) Bank Name:
4) Branch Name:
5) IFSC CODE:
6) Account Type: Current/Saving

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Verified Support
Dec 13, 2016
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund in form of coupon code against order number[protected].

We would like to inform you that we have already shared coupon code with you at your registered email id and mobile number on 10/Nov/2016. Therefore, we request you to cross check the same.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Complaint comments 

Comments

Order ID:[protected]/29/2016 7:15:00 PM)
1) Yepme Andrew Ethnic Kurta - Black
2)Yepme Andrew Ethnic Kurta - Brown
Amount total : Rs. 1157

I returned withing week So since after 3 months I didn't get refund yet :| I just hate YEPME. And never recommitted to anyone ever.

Please help me how to get my Rs. 1157 INR Back ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information