Yepme.com — Payment done before 35 days still product not received

Address:Surat, Gujarat

Respected Sir / Madam, I have purchase a wrist watch online from yapme.com on 29th june 2014. I have made a payment through my HDFC Credit card of amount 399. I Got the message on 1st July that my product is dispatced with courier name and tracking number. After some days on not receiving my product i checked the courier site with tracking number but it shows tracking number wrong so i could not track my order. I made complain on yepme.com and they told me to resolve the same. But after 35 days i am not getting my product and not even my payment back. i tried 7 to 8 time and i have all the complain numbers but still not getting any response from yepme.com. They all the time assure me we will revert but not getting single call or mail from their side. So final i decide to lodge complain on your site. Pleaes find the details of my order and Ref complain number below. Company : Yepme.com Order Date : 29th June 2014 Order Amount : 399 Order no: 7745883 Payment Made Through HDFC Credit Card : XXXX XXXX XXXX 6086 Registed Complain Details 1. 823604 - 8th July 2014 - i was told that tracking number is also wrong we will correct and get back to you 2.[protected]th July 2014 - This time told your complain passed to higher management will revert in 24 Hours 3.[protected]th July 2014 - This time again told that we again passed to higher management will revert in 24 Hours and if not resolved we will revert your money 4.[protected]th July 2014 - i asked for my money back but then still they want 24 hours for final decision and the make commitment to revert my money back if not resolved. But today its 2nd Aug and i am still not getting my product or my money back. Let me know if you require any other information for the same Please do the needfull. As such the amount is not big but any amount has value. Regards Jatin Tamakuwal
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