[Resolved]  Yepme.com — Refund issue

i order 2 shoes from yepme on 8th of july 2014 with order no. 7924854 .. they sent me the product pretty fast on 11th .. i order a formal shoe which they sent right..and another casual coffee brown shoe which they sent totaly wrong.. they sent me a pair of a canvas shoe.. one is red and one is black.. both shoes were of right leg and one is no.8 and another one is no.7 .. i talked to them and asked for refund.. i returned the item to them via speed post on 14th of july with the tracking no. EW[protected]IN to their delhi office.. it charged 135/- ( 730grams ) i tracked the order and saw that they received it on 16th july ( at 18:04pm ) then i called them on 19th july.. they said we have not received ur product yet.. so call us on monday.. (21st july ) when i called today they said the same thing.. and said that indiapost.gov.in is not not opening from there.. they have to refund me 299 + a coupon of 150 .. in there terms they have to receive the product within 14 days... 10 days are already over.. if they can spend 4 more days like this then they wont return my money.. i know that... i need your help to solve my problem.. please..

Hi,

My name is Nimisha Sidhi. I bought a watch from Yepme.com which was broken. I asked them to take it back they asked to speed post it. I did not receive any update after waiting for few days so i decided to call them up. They said the refund is initiated and check with the bank. i checked my back statement i did not find any refunded amount. So i called them up today as well. Now they are telling that the box was empty. I checked before sending the box the watch was in it.

I am not sure what to do. I need help. I am fed up with their service and calling them.

Regards,
Nimisha Sidhi

This is this third class after sales service provided by yep me.
I have ordered by using Gift voucher of 1000 Rs. Later on from yep me side due to some technical issue my order were cancelled before almost 2 month and yet amount is not refunded. I have almost 10-15 times call on consumer contact number and representative respond like every time within 3 days your money will refund and yet not refunded this is redicilous service by yep me please dnt use this website its fraud sali.

I had ordered shoes from Yepme.com second weak in October with order ID:10690232. But order has been canceled by them and forwarded refund request. I issued refund request. This time itself I made five calls to yepme.com and they replied that refund will be happened within 5 days.

I have ordered shoe from yepme.com last October with Order Id 10690232, but order has been canceled by themself and sent me notification about refund process. This time I made 5 calls to yepme service and they replied same thing as it will be refunded within 5 day. Now one month is going to over

i returned my damaged shoes to yep me. it cost me Rs 250 by blue dart courier. when i asked them about refunding my shipping charges they told me they can maximum refund me the amount of Rs 150 in form of coupon nothing more than that. it is their policy. they told that i must have send it with speed post. they never send my order by speed post. then why should i? i want my courier charges refunded totally. please help me.

Sir,

I am Tejas Patel from Ahmedabad . I have booked my one shirt on 7th April 2015. My order id is 12893193.
Yepme has not delivered my order on time. So two times i have raised complain in yepme.com for refund and late delivery. My complain id are 1576510 and 1664617. Yepme has committed for refund with in 7 days. But still i do not received any refund of my order.

Please do the needful for getting earliest refund.

thanks.

My contact detail are:

Mo. [protected]
E- Mail: [protected]@yahoo.com

MY SHIPMENT ORDER NO : 12876702
Please refund my payment in my bank account.
1. NEFT CODE : BARB0SHADEL
2. ACCOUNT HOLDER NAME : PUNEET GOEL
3. ACCOUNT NO : [protected]
4. BANK NAME : BANK OF BARODA (SHALIMAR BAGH BRANCH)
5. BANK ADDRESS : BANK OF BARODA 6 SHOPPING COMPLEX BN BLOCK SHALIMAR BAGH
6. IFSC CODE: BARB0SHADEL

REFUND MY PAYMENT OF Rs. 499.
AND
REFUND MY SENDING COURIER PAYMENT OF Rs.100.

MY SHIPMENT ORDER NO : 12876702
Please refund my payment in my bank account.
1. NEFT CODE : BARB0SHADEL
2. ACCOUNT HOLDER NAME : PUNEET GOEL
3. ACCOUNT NO : [protected]
4. BANK NAME : BANK OF BARODA (SHALIMAR BAGH BRANCH)
5. BANK ADDRESS : BANK OF BARODA 6 SHOPPING COMPLEX BN BLOCK SHALIMAR BAGH
6. IFSC CODE: BARB0SHADEL

REFUND MY PAYMENT OF Rs. 499.
AND
REFUND MY SENDING COURIER PAYMENT OF Rs.100.

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