[Resolved] Yepme.com — Refund money of cancelled order

AsmitaBhaire

from Mumbai, Maharashtra

Address:	400084
Website:	yepme.com

Sir/ madam,
I made a purchase on 29th Oct, 16 from yepme.com site. My order ID 32676464, while i was booking it it proceed with payment but the oredr wasn' t successfully placed.My money got deducted from my account.As the order got unsuccessful i cancelled itin ordr to recover my money. Still i havn't got back my money.
Please look into the matter and Resolve my issue ASAP.

Regards,

Asmita A. Bhaire

[protected]

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Dec 1, 2016

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32676464.

We would like to inform you that as per our policy your refund will be processed within 14 to 21 days.

In case of any further assistance and feedback, please feel free to write us at [protected]@yepme.com

Warm Regards,
Yepme Team

Verified Support

Dec 06, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com