Yepme.com — Refund not initiated | |||||
I had returned the product on 27 dec 2015 and they had also confirmed the return. Its 6 april 2016 today and still yepme.com has not credited the money on my account. I have sent 30 emails to them and they are taking 5 to 6 days for answering single email. Very poor service. I have sent them bank detail statements multiple times and still they are not crediting the money. I am really frustrated. Please take some serious steps against them. I have called them more than 25 times and they dont have any toll free no either. So the customer have to pay the telephone bills also. I have spent more than 250 rupees on the call and they have to credit my Rs 1218 . I would not recommend this shopping website to anyone. Now i know the reason behind not putting the reviews and comments box on their website. The order no is 16381247 . email id is [protected]@gmail.com Was this information helpful? | |||||
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Yepme.com customer support has been notified about the posted complaint. | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number 16381247.
We understand that you are waiting for long time & there is a delay in process of your refund. However we have already escalated the concern to respected team & we assure you that your issue will be resolved on priority.
Please feel free to call us to our customer care number at [protected] better assistance.
Assuring you of our best services always!
Warm Regards,
Yepme Team