[Resolved] Yepme.com — refund not made | |||
I have ordered 4 pairs of sandals on 25.07.14. Because of size issue i wanted to replace 2 pairs. But i was informed that refund only can be done. I accepted, and sent the product via DTDC(Docket No:B[protected] and i enquired courier team it was delivered and they got sign and seal. After some time i called customer care to inform docket number., they said it was not received by them. They asked for 48 Hrs time to check in their warehouse.And asked me to confirm whether i put order slip or not, i told i have put, why becoz, cust care told me to put without fail. So i did. From that day onwards every day iam calling and it is almost 40 days and they are telling same story even they received the product( I have DRS copy with Yepme seal). I got shocked with their reply. I dont know what to do. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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2nd pair : 8317363