[Resolved]  Yepme.com — refund not made

Address:Dakshina Kannada, Karnataka

I have ordered 4 pairs of sandals on 25.07.14. Because of size issue i wanted to replace 2 pairs. But i was informed that refund only can be done. I accepted, and sent the product via DTDC(Docket No:B[protected] and i enquired courier team it was delivered and they got sign and seal. After some time i called customer care to inform docket number., they said it was not received by them. They asked for 48 Hrs time to check in their warehouse.And asked me to confirm whether i put order slip or not, i told i have put, why becoz, cust care told me to put without fail. So i did. From that day onwards every day iam calling and it is almost 40 days and they are telling same story even they received the product( I have DRS copy with Yepme seal). I got shocked with their reply. I dont know what to do.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

My order is in 2 shipments. 1 pair : 8317361
2nd pair : 8317363

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information