[Resolved] Yepme.com — Refund not made yet

jasreen

from Ludhiana, Punjab

Address:	Gurgaon, Haryana
Website:	Yepme.com

My order I'd is 3216421 and I placed this order on sep8, 2016 after having my salary. Got my order in sep 11 but had to refund due tk.size issues
.they collected my stuff by sep 15 and by sep 18 I got a msg that the products were going for a check
By sel28 I got a mail that my refund has been initiated.it's Oct 24 today and my money has not been credited to my account.on asking the customer care multiple times(in my case 10-15 times) they speak the same [censored]... Your money will be refunded between 5-7 working days. It has been seriously 40 days I am hearing the same mugged up line.NEVER SHOP FROM YEPME THEY HAVE A HABBIT TO LITERALLY STEAL YOUR HARD EARNED MONEY.#I WILL NEVER SHOP FOR ANY YEPME STUFF NEITHER FROM THE YEPME'S OWN SITE NOR FROM ANY 3RD PARTY SITE LIKE FLIPKART AND JABONG.AMETEUR SITES HAVE BETTER REFUND PROCESS THAN.YOU YEPME

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May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Oct 24, 2016

Updated by jasreen My order I'd is 32164201. And I had placed my order on sep 8 2016 after receiving my hard earned salary
Igotmy stuff by sep 11 but I.had to return it back due to size issues.they collected my stuff by.sep 14
By sep 18 I got a.msg.that my products are being sent for Quality check.by sep 28 I.got a mail that my refund.has.been initiated.it's Oct 24 and I haven't received. A single penny.on calling the customer care they all speak the same [censored] you will get your money within 5-7 working days
It's so long and my wait for getting my money is in vain.I will never order for any yepme product neither for any yepme product neither from yepme's site nor from any 3rd party site like flipkart.I was a frequent buyer from your site yepme
You lost a loyal customer. WHOSOEVER IS THINKING TO SHOP FROM YEPME JUST DONT THEY HAVE A HABBIT TO EAT PPL'S HARD EARNED MONEY.YOU PEOPLE SUCK

Verified Support

Oct 24, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32164201.

We regret to inform you that due to some technical issue with payment gateway we are unable to process the refund in the same account. Therefore, we request you to share your different bank account details so that we can process the refund or else you can also get the refund in form of Yepme coupon code. Kindly confirm us you would like to have refund in the bank account or in form of coupon code.

1) Account holder Name:

2) Account number:

3) Bank Name:

4) Branch Name:

5) IFSC CODE:

6) Account Type: Current/Saving

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Nov 02, 2016

Updated by jasreen TO hell with your assistance i have already forwarded the details you asked for long back through my id jasreen.[protected]@gmail.com at your mail id [protected]@yepme.com .Give my money back.Its hard earned unlike yours ...who have a habit to feed upon someone's else money

Nov 02, 2016

Updated by jasreen and i want my refund in bank i will never shop from your idiotic site ever

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