Yepme.com — Refund of money not received of defective product

Address:110037
Website:Yepme.com

Dear sir
I have booked ordered no. 30798642 of women's watch from yepme.com. The ordered was despatched on 16 apr 2016. But the defective product received me so that i have replaced the product. I have returned the product on 28 apr 2016 through postal service.
Second time booked ordered no. Is 30922345. The product was dispatched on 5 may 2016. But the second time the product was defected received me. So that i have registered a complain for refund of money. I have returned a product on 10 may 2016 through postal service. The quality of product was checked on 21 may 2016. As per company term and conditions after quality checked found ok then the payment is refund in cons account within 14 to 21 days. But there is no payment refund in my account till today. My bank related information is also correct. So that plz do needful action in this matter.
Thank you sir.
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Yepme.com customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected]. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

For further assistance feel free to call us to our customer care number at[protected].

Assuring you of our best services always!

Warm Regards,
Team Yepme
After 7 days still the payment of the product has been not process in my account so that plz do needful action in this matter. Thank you
After 37 days over but payment of the product has been not process in my account. Plz do needful action in this matter. thank you sir

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    +91 124 6637 2424 (Customer Care)
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