[Resolved]  Yepme.com — Refund still not processed and Replacement also is not done

Address:

Chennai, Tamil Nadu

Expected delivery date : August 19, 2014 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 488 Item : Kurti Expected delivery date : August 14, 2014 Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 424 Item : Watches The above is the details for my request I have raised two requests for the above two orders.I need a replacement for Kurti which i have returned and also it has been shipped successfully which i checked with consignment number og First flight Similarly the watches also have been returned but refund is still not processed. I nearly spent a hundred rupees to call the Yepme team explaining the facts and everytime they say issue will be resolved.For Courier i spent another 300 rupees but all in vain. There are no updates on my request and i kindly request yepme to have a toll free number for better quality service desk.People have been whining about on the lethargic responses. With numerous offers people tend to buy the products but lack of customer satisfaction will bring down the reputation. This is also my n number of request, complaints or whatever. I have been patiently monitoring my refund and replacement request for nearly three months but in vain. Yep me team never pay heed to the request. Although the shipment takes time we could at least wait and get it but there is no confirmation on any refund or replacement. In a developing nation if fraudulent shopping sites come up it will spoil the easiness and reliability of online shopping.