Yepme.com — Worst Shopping experience, Zero Customer Value, Recommend others as well not to shop | |||
Purchased a product from Yepme.com order no - 8388938, received 2 products both pair of shoes out of which 1 pair of shoe was faulty i.e., Not only did they send two different shoes of two different models for left and right leg respectively but also the sizes of both the left and right shoe where different. Sent back the shoe for replacement on there addresses one to Gurgaon and the other to New Delhi because the first time the product was returned to me from Gurgaon because of some non existence of firm and after that on New Delhi address the shipment was delivered according to the speedpost site and I have been repeatedly calling there customer care number and the problem is still to be resolved, and they are just escalating the problem every single time I call them up and ask for 48 Hours slot. There Customer service is also not free and cost's me around 20rs and above of every single call and I don't even remember how many times i might have called them up. They assure not only resolving the issue but also assure a call back from supervisors and for other updates but are least bothered to do so. Was this information helpful? | |||
Yepme.com customer support has been notified about the posted complaint. | |||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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Purchased a product from Yepme.com order no[protected], received 2 products both pair of shoes out of which 1 pair of shoe was formal shoe which was faulty i.e., They send the shoe with size of both the left and right shoe are different. The other is sport shoe quality of which is inferior. Repeatedly calling customer care but they are not responding over phone. Will be returning the product to yepme and there is no pick up facility it is giving me the worst experience ever had. online service and customer care services is of poor quality.