Yepme.com — Wrong order received | |||||
I placed an order on 11 Sep 2015, I received a wrong product on the 15 Sept, 2015, after repeated calls & escalations to the customer service, a reverse pick was done on 22 sept 2015. Since then I have called customer service around 4 times, spoken to supervisors as well but I still have not received my original order, every time I call them they inform me 24 to 48 hours, this is informed to me by the supervisors but till date I have not received the order. Today when I called them the said 4 - 6 day to be delivered that is more than 1 week of the reverse pick up. The customer service has one standard answer "24 to 48 hours". And over all its been around 25 days of placing my original order. There has to be an end to this. People cant be suffering like this, we buy things online to make life simpler but this site is making it hard for people to transact online. Very bad service by Yepme. Some action needs to be taken. Was this information helpful? | |||||
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Yepme.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
As per our telephonic discussion, we understand that you are facing lot of problem from our end, So we would like to inform you that we have forward your concern to our concerned department.We ensure you that we will resolve your concern on priority basis.
In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.
Assuring you of our best services always!
Warm Regards,
Yepme.com
We sincerely apologize for the inconvenience caused to you.
As per our telephonic discussion, we understand that you are facing lot of problem from our end, So we would like to inform you that we have forward your concern to our concerned department.We ensure you that we will resolve your concern on priority basis.
In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.
Assuring you of our best services always!
Warm Regards,
Yepme.com
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We sincerely apologize for the inconvenience caused to you and would like to request that please provide us with your order or contact details so that we can look into the issue more deeply and assist you better into resolve it on priority basis.
In case of any further query, kindly contact us at[protected] or write to us on [protected]@yepme.com
Assuring you best of services always !
Regards,
Team Yepme