[Resolved]  Yepme.com — YEPME NON DELIVERY

Address:

Gautam Buddh Nagar, Uttar Pradesh

YEPME IS THE MOST FRAUD AND NONSENSE ORGAINIZATION AND I BY MISTAKE PLACED AN ORDER #4451344 ON 12TH DEC 2013 AND TILL 20TH DEC 2013 I HAVE NOT GOT THE MATERIAL AND DESPITE CALLING 20 TIMES ON THE CALL CENTER NO STATUS IS KNOWN AND WE HAVE BEEN TOLD THE MATERIAL FROM GURGAON TO NOIDA HAS BEEN TRNAS-SHIPPED TO VAPI(GUJRAT). THE STORY IS LIKE THIS, THE COMPANY AND THE DELIVERY COMPANY ARE BOTH FRAUD. THERE IS NO MATERIAL AND THEY ARE ONLY ENSURING THAT THE CUSTOMER GETS UPSET AND CANCELS ORDER. THE AIM OF THESE PROMOTIONS IS TO GET PEOPLE ON THE WEBSITE AND BUY HIGH PROFIT ITEMS AND IN CASE CUSTOMER DOES NOT BUY BUT ONLY GOES FOR THE PROMOTION PUSH THEM TO A SITUATION WHERE THEY CANCEL THE ORDER. TALKED TO THE CALL CENTER AND THE SUPERVISOR CALLED NITIN. HE SAID HE CANNOT HELP DELIVERY, CANNOT COMPENSATE AND CANNOT GIVE AN ESCALATION MATRIX ALSO. SO I ASKED HIM WHAT HE CAN DO, HE SAID HE CAN ONLY SEND THE REQUEST TO THE CONCERNED DEPARTMENT WHICH HE HAS BEEN DOING SINCE 15TH DEC 2013. WAS INFORMED THIS IS AN OUTSOURCED CALL CENTER AND HAS NO CLUE ON THE ORGANIZATION AND YEPME IS A FRAUD ORGANIZATION WHERE THEY HAVE ONLY ADDRESS AND NO PHONE NO. UNFORTUNATELY THIS IS WHAT IT IS ALL ABOUT AND I WILL BE WAITING TO SEE WHAT ALL MORE TRICKS THEY PUT FORTH FOR TRYING TO GET THE ORDER CANCELLED.