Yepme.com — YEPME replacement problem

Address:

Thane, Maharashtra

So called YEPME is flop online shopping website...they literally ruined my shopping experienceJust to start I have ordered a pair of shoesorder no: 11592879 on 11 Jan 2015 with online payment option..by which i got 35rs discount..product value 299Rsdelivery charge 99Rsthey delivered the product very late..but then it was the Size issue...i called them immediately...they have paid customer service pulse a lot of call waiting.then i explained my issue to them...after a very long procress i was able to courrier the product to them with my expenses.with their BAD return policy i was not able to get the product which I wanted..so forcibly i had to choose a different product..n was calling them to know the status but all the representatives have no sense to talk to the cust..n all the time they gave me false updates..but after 8-10 days of waiting the product isn't still delivered...again I called them n one of them said the 2nd product you've ordered is out of stock n your order : 55081 "11" is rejected..i was so angry...i screamed on them but was of no use..they said you need to select a different n call us again..i wanted a 11 Size shoe (Actually Size 10 always fits me..but not Yepme)n they now just hav one pair of shoe which was size 11 for Rs299..this is so disgusting...when I have ordered there were a lot of 11 Size shoe...n now they tell me they all r out of stock..how?i have already ordered n book the product?but cust service agent was unable to answer it...They just dont care for customers who have replacement problems..they talk to you in a incorrect tone..And Now after 18 Days from the Order I have Nothing with me..no Shoes not the Amount n nor the assurance to get what I wanted from Yepme.Plzz..If Somebody can...Help me.Vinay[protected]