Yes Bank — Misleading the customer by not informing about all the charges

Address:

Kolkata, West Bengal

Hi, I was not properly communicated by your executive Mr. Sagar regarding the charges of your Amex Gold Credit Card . When I got a verification call from Amex Dept, they informed me that this Credit will have some joining charge and also some yearly charge. I requested to cancel the card and send all the documents to my communication address. I request you to take proper step to stop these types of miss-communication which lead to waste of time for the customer.