[Resolved] Yes Bank — Money deducted in failed transaction | |||
I had used Yes Bank Net banking while making a transaction of Rs 8497, with Yatra.com on 24.Nov.2014. But this transaction failed, the tickets could not get confirmed but money had got deducted from my Yes Bank account. I had talked with Yatra counterparts, as per them they haven’t received the payment. Kindly investigate this matter and so that I get my money back. It’s been almost 15 days but I haven’t got my money bank, kindly revert me back. Below is the mail from Yatra.com: Dear Mr. Rath, Greetings from Yatra.com This is with reference to your email dated 25th November, 2014 Regarding the Payment deduction. We would like to inform you that we checked the database and found that the payment was not charged . The payment did not go through and was not materialized. There is no refund pending from our end. Please do not amend the subject line while replying. For further assistance or clarification please feel free to contact us on[protected]X7) or you can write us at [protected]@yatra.com. Alternatively, you can reply on this email itself. Regards, Yatra Team I am really surprised of the cheap service that Yes Bank provides Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yes Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi Tanmaya, regret the inconvenience caused. Please write your complaint to [protected]@yesbank.in and the concerned team will get in touch with you. Thanks.
Reply
Yes Bank is the worst bank to do any online shopping or third party transaction. Their IT systems are not at all capable. The transaction always fails at the bank end, resulting in no payment to the client. But this is in fact fooling the client and the vendor. The transaction is actually successful and the vendor is credited with the money. When we do another transaction thinking the first one was a failure, that too fails, resulting in double the loss for the customer and increased transaction fees for the bank. This is a perfect example of daylight robbery by a Bank. I am happy I have closed my account with the Bank and don't have to deal with this kind of cheating !!
NB: I had already taken up these issues with [protected]@yesbank.in and still the problem was not resolved !!
NB: I had already taken up these issues with [protected]@yesbank.in and still the problem was not resolved !!
Hello, My money was debited from my bank account but my transaction had failed at the merchant site PAYTM.
Please check my transaction and re-credit my amount(₹1100), Which was wrongly debited on 13/0421 at 17:22 to ramesh automobiles.
RRN no:[protected]
Customer Id: 11443878
Name: Yash kirti
Phono no: [protected]
I've attached the failed transaction screen shot for your reference.
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Please check my transaction and re-credit my amount(₹1100), Which was wrongly debited on 13/0421 at 17:22 to ramesh automobiles.
RRN no:[protected]
Customer Id: 11443878
Name: Yash kirti
Phono no: [protected]
I've attached the failed transaction screen shot for your reference.
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