You Broadband India — Inordinate delay in installing and very poor response

Address:Chennai, Tamil Nadu, 600041
Website:www.youbroadband.in

I had recently opted for you broadband in chennai, only to regret.

The sales guy took the cheque from me a week ago, promising that installation will be done within the days, that didn't happen.

Today a guy came and installed the cabling in the morning. After chatting then up, another guy came and fixed the lan jack to that cable, in the afternoon. And when asked whether i can start working, if informed i'll have to wait for the username and password that came in the night. Though everything like came, jack, login credentials etce ready, still i was not able to start using because the network point wasn't configure. I called up their chennai office and no one picked the call. The sales guy to didn't respond!!! When i complained to their mumbai call center, they're not registering the complaint because it is shown in their system as installation pending...

Well, long story short, think twice before choosing you broadband!!!
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You Broadband — Worst service ever

Every one should go to consume forum against you broadband

You Broadband — Internet is not working from last 7 days.

I am using you broadband internet connection in ahmedabad. from last 7 days I am not able to connect modem to internet. Company is doing nothing to solve my problem.

You Broadband — Device Installation Pending despite full payment

Account no: 1206233 CRF No. YOUF667753 I had made the entire payment of INR 2602 on 09/May/2015, however, I am yet to hear from you broadband on the installation of the device.

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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
    +91 40 4756 0260 [Pune]
    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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