[Resolved] You Broadband India Pvt Ltd — No proper service, fake promises to new customers

msivaramakrishna

from Hassan, Karnataka

Address:

Bangalore, Karnataka

No proper communication with new customers, playing around with customers. Term & policies are not clear in the application form. I called the sales guy on 6th June 2014, made a payment of 2751 rupees. He acknowledge me saying, I'll receive a message after 48hours. After 72hours I called him, promised me a confirmation message in 1 hour which never happened & stopped answering my calls from them. Called up customer care number on 12th of June, took a request number for my cancelation next day I called for status the ask me to come to office in Bangalore. They said look into the terms & speak to Us, no such terms are mentioned. They told me 45 days refund, as they need to get the check from head office Mumbai. After again I called on 29th to customer care, they say again 45 days frpom, now after receiving call in 24 hours. Sales Manager : Lakshmi Kanth Sales Executive : Sai Ganesh with SE/CP Code: 996046 Complaint Number :[protected] Address: 333, 3rd Floor, Nova Miller, Phimayas Road, Bangalore Landline:[protected] Sales Department Landline:[protected] ext 401

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Aug 13, 2020

Complaint marked as Resolved

YOU Broadband India customer support has been notified about the posted complaint.

Oct 31, 2014

Updated by msivaramakrishna fraud consultants from mysore

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Comments

msivaramakrishna

from Hassan, Karnataka

Don't go for You Broadband India Pvt Ltd

msivaramakrishna

from Hassan, Karnataka

Hi, I would like to register a complaint against You Broadband Hyderabad. There representative came to my house and took a cheque of Rs 2749/-promising that installation ill be done in 2 days. Today is 13th Nov '13 and till none proper installation is not yet done. I have called representative, his manager, the technical guy, Customer care & Youbroadband complaints team. You broad band complaints team came with an excuse that they donot have fiber cable hence the delay & told me that it will be done by 30th . If you donot have the capability then donot promise. Everytime they say that it willbe done today but they keep cheating on their promises. Following are some complaint that were registered[protected] [protected] First its very hard tyo reach their customer care adn even if i reach them they promise that it is being taken on as an escalated call and I will receive a call back ...pretty sweet LIARS. Below are my details CRF No:- 541226 Account No:- 977099 Kindly help me out as I donot knwo whom to contact ..even their Hyderabad Phone:[protected] is not registered with them Regards Chaitanya CK [protected]

msivaramakrishna

from Hassan, Karnataka

You Broadband are hope less service providers from bangalore

G Arun Kumar venky

from Chennai, Tamil Nadu

nic connection.. i ever seen in act & airtel hathway etc...