You Broadband — Most Unreliable Broadband Service - Most Unprofessional Service

Address:

Bangalore, Karnataka

I have been using your service for the last 9 months. I have to admit and tell you "YouBroadBand" is the worst internet service i have ever subscribed to. I am extremely disappointed with their service. Once in at least 3 days i have to file a complaint for internet not working for some damn reason or the other. There is absolutelt no reliability in service. Even when the internet is not working my counter for the number of days keeps ticking. There is no way to stop this. The issue is not about complaining repetitively but the question of reliability of service. I cannot take international skype calls since i dont know when my internet will be off. Once i am home i am dismayed to see my internet is not working and i am in no position to continue my work. The only option is to use the 3G service on my phone for which i have been surpassing the limits for the past three months thanks to their service. I then spend the next two days following up to the problem fixed. I am fed up with this service. I would rather prefer a slower but more reliable service like BSNL ( I still pay 1000Rs per month and still have their connection due to their service being unreliable). It is an utter waste paying INR 4000 for their service. I am extremely fed up and i dont have the energy and patience to keep filing complaints. I would rather go to another service provider. PS: I am an extremelly patient person, as i am entrepreneur myself and i understand the difficulties of business. But this service is way beyond any professionalism in service. Please do not subscribe to this service.