You Broadband — Not Provide Internet Service after paying

Address:

Vadodara, Gujarat

Respected Sir, My Name is Joshi Harshit DoshakarBhai. I live in Vadodara. Feb 13 I have decided to purchase You BroadBand Plan, Plan decryption 600 kbps in day speed and 2Mbps at nigh speed and this is unlimited Plan. I have paid Rs. 5000 through check. In this amount Rs. 3000 is plan Cost / 6 month and Rs. 2000 is a Modem security deposit. Rs.2000 is refundable. 26th Feb Company has completed the physical Test means wire installation is competed. But Company not installed router and thats why I cant use internet yet. Company not start my internet. They promise me that they start my internet in 20 days. When I call in customer care they answer me that we start your internet in two days registered your complaint first. Thats why I have registered my complaint 3 times. But I did not get the solution. I send my complaint Id[protected],[protected],[protected]. I request you to give me right justice. Without Internet I have Loss Rs. 40, 000. I have all call recording and payment receipt.