Yu Televentures — Phone replacement

Address:

Srinagar, Jammu and Kashmir

From last 8 months i am repeating the same. Where is my phone. I did all the things which you asked me to do. I sent my phone to the Maya Puri address and got your confirmation. But that day you are telling me the same thing. "We wil sent you the way bill no. once we sent your phone" But it has passed 8months, but i am still waiting for my phone. Please resolve my issue.