[Resolved]  Zee Tv — My Volkswagen POLO Burnt in the Parking area of the Bank

Address:

Kutch, Gujarat

Dear Sir/Madam,

I am a frustrated customer who has been neglected by well known & so called reputed VOLKSWAGEN India (Car Company).

I had purchased Volkswagen POLO car in the year March 2011 ( With 2 years warranty period), after one & half year on 9/11/2013 my car was burnt in the parking area of the bank at Gandhidham (Kutch) Gujarat Pin 370201.

After that incident, same day company towed my POLO car (GJ-12-BF-2889) at their Local WV show room, & I was informed by VW Workshop Manager that after doing survey we will inform you.

After 15-20 days I was informed that I will get new car instead of my Burnt POLO Car, till the process is done they gave me a LONER car. After one month the loner car was taken back by the VW company & informed me that I will get a new car with in few days. I waited for 2-3 month & did lot of follow up with company to get my new car & till date I am waiting for my VW POLO CAR. After seeing the Poor response of the company, I have lodged a complaint against the VW company in Consumer court at consumer forum – BHUJ (Kutch) Gujarat.

I request you to look into the matter & help in getting my car back.

Regards,

Vinod Munshiani,
Plot NO.371, WArd No.2/B,
Adipur – Kutch (Gujarat)
Pin – 370205
Mob. –[protected]