Zee Tv — REFUSAL TO REPLACE DEFECTIVE PRODUCT-POWER BANK - SUPPLIED BY TELNET INFOTECH ,RAJKOT ,

Address:

Khordha, Odisha

Dear Sir, I placed order through e-bay.in, with Telnet Infotech for Evis 10000 mAh Mobile Power Bank #[protected] on 29.04.2015 against invoice bearing No.RI/560/15-16 and received the product in defective condition and when I immediately reported to Telnet Infotech, 115, Pooja Complex, Harihar Chowk, Near GPO Rajkot-360001, told me over phone to return the matterial and accordingly I returned it through Speed Post bearing No.EO[protected]IN, which was delivered to the above Telnet on 18.05.2015. But regret to say that the Seller Telnet, preferred to take the help of false hood by saying that no product was there, rather the package was empty and denied for any replacement. It is pertinent to mention here that I paid Rs.90/- for the package carrying weight of 418 Gm. The whole intention is malafide and the Dealer openly threatened, not to do any thing so far replacement is concerned . When I told him to complaint with Zee news, the people of Telnet, talked with a rustic language . This conduct has shocked me . The cost of the product is Rs.1906/- which is not a matter . But the dealings of Telnet Infotech for a small amount, is unexpected who has lost its business ethics . I complained to ebay.in and paisa pay who gives guarantee for hassle-less shopping and gives guarantee, but this online store, instead of resolving the problem, is keeping mum . One organisation insidesettler, despite of receipt of Postal Receipt by Ebay and paisa pay arbitrarily closed my claim, as resolved, despite of my genuine protest . I have every reason to believe, that they all have joint nexus, otherwise my attachment sent to all of them when received, how insidesettler e-mail was everytime bounced back . I will provide all the documents, if your goodself desires so . I need your assistance to protect the innocent customers like me. Yours Pravakar Karan