[Resolved]  Zen Mobile — Product Failure

Address:

Ahmedabad, Gujarat

I have purchased zen 701HD(Black-B2016019) mobile on 19/06/2014. After that I have facing problem in hand set after only 15 Days. There in not open any programme in hand set. After that I went to your service center on 07/07/2014. That person told me that I have to give mobile for 2 to 3 Days. I gave him mobile for repair on that day. I received message that my Job card No. Is ZMASPGT 005J1493. On 08/07/2014 I have received call from your service centre that my Hand set will repair within 15 to 20 working days. How can it take 15 to 20 Days to repair mobile??? I request you to kindly replace my handset, because I faced problem in handset in just 15 Days. Please do the needful on urgent basis for above case