Zicom — Push Video Camera

Address:

Mumbai City, Maharashtra

I purchased a Zicom Push Video Camera and have had the worst customer service experiences in my life. I had to chase them so many times to get the installation done, they sent some totally incompetent person the first time to do the installation of a network camera. The man didn't know how to run the installation CD on my computer and needed my help. He had not heard of simple networking things like port forwarding. The wiring that was done was the worst I have seen and they charged me for it. Now for over a month I am trying to get a basic sensor installed at the front door and they say it is not available for over a month. What sort of security company does not have a simple sensor for over a month. Absolute third rate service. I wish had stayed clear away from this company. I thought this being a public listed company the service would be good. I have no idea about the quality or service of other brands in the market but this one is terrible. I am still trying to get the sensor.