Zimmber — Plumbing services

Address:	411043
Website:	zimmber.com

I booked plumbing services for repair work in my office for 3pm on 23rd September
The plumber called me at 2.21pm and asked me the nature of work and also asked me if he could come early to the scheduled time and I gave a yes as an answer
At 3.10 a zimmber executive called me to ask if work had started and i told him the plumber dint reach
At 4pm i called the customer care and told them about the situation and they promised me the plumber would reach in 20 minutes
Its 5.30pm and guess what, the plumber has still not showed up!
Called the customer care again at 5.35pm and again I have been promised the Plumber would reach before 6pm and that the plumber will call you immediately which also has not happened!

I have been waiting for 3 hours in which I could have easily called a local plumber and fixed the repairs which needed to be done.

I used zimmber to save my time but looks like their champs time is more valuable than the customer.