Zipker Online Services — Unethical behaviour, not refund and executive lies

Address:	Surat, Gujarat, 700006
Website:	www.zipker.com

I'm order 3psc kurti and salwar suite from Zipker online shop.
my order no.[protected],[protected],[protected].
after I received 2item I understand the both product are not good quality. so I decide return it. I make a call customer care of zipker and executive said both 2item send on mail address and she send a mail. As per customer executive instruction by mail I courier for return address but after 3week she said 2item send different location. But before i return confirm all the details and that time she confirmed. But now she told me again send the item 2 different location. also she not refund my last courier charge.
already gone 4week and many time she said after 24/48hour or 5day's it will refund on your bank account.

I'm showing the executive mail...

Hi priyanka gupta,

Ticket: https://zipker.freshdesk.com/helpdesk/tickets/1399

hope you are doing well.

We are very sorry for inconvenience.

Please courier the received product in below address and also provide us courier slip image for further process. And also provide your account detail.

Talaviya Dharmesh
Shop No.A-3, Swarg Residency, Nr.Shishukunj Vidhya
Sankul, Kargil Chowk To Punagam Road, Surat
Surat,
Gujarat,
395010
India
T: [protected]

Happy to serve you!

Regards,
zipker.com