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Zovi Customer Care

Robemall Apparels Pvt Limited

No 147/10, 9th Cross, JP Nagar Phase 1
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:+91 92 4377 7000
B-18, Sector 32 Institutional Area
Gurgaon
Haryana 122001
 
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Zovi Complaints & Reviews

Zovi - delivered product to wrong address - no response from customer support

User
 chitresh jain on Nov 23, 2014
sir i have bought a set of 3 shirts from the site (ORDER ID - ZQRZKN) and have given them my address and name and phone number...i kept on waiting for my order to be delivered and suddenly i saw the status of this order as "DELIVERED on 1st november" on 7th november, which was their expected delivery time in order status and ...since then i have been calling them like a street dog but to no avail! they said everytime to get with a solution within 24 hours by sending me the reciever's signature (whom i didn't know ever)...but they never keep their promise... kindly take an action immediately to...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Size issue

User
 Valli Anandan on Nov 20, 2014
I bought two kurtis from zovi. One is fine but the another one is too large for me. So that I want to change the size of the kurti from Large(L) to medium(M). customer care person told me after 2 working days will reverse pickup your order but still did not come for reverse pickup. Kindly do the needful. My order no is ZYVBG9....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Late delivery

User
 ChiragShah on Nov 18, 2014
Hello All, I had ordered 2 pair of shoes on 9th November 2014 through zovi.com. Expected date of delivery was 17th November 2014. At the end of even 18th November, I didn't get delivery of it. When I called customer care, they told me to wait for 2 more days. This is my first experience with Zovi.com & its too bad. I would like to get compensated for delay. Thanks -Chirag...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Bad quality of product

User
 Rashmi12 on Nov 15, 2014
I have ordered one blue color short pant, after first wash only bubbling started.Its very worst quality. If first wash like this then what will happen rest wash. If customer will get worst quality product like this then second time will not prefer to purchase from this site....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - want to exchange

User
 Savli on Nov 11, 2014
size exchange t-shirts 3 is too large So that shirt is not fit for me your XL size is very large so kindly send me L ( large size) my Invoice order no-ZF47S Due to that i want to return the t-shirt please help me to "what can i do for return that t-shirt. my contact no is - 09167979333...
Complaint comments Read comments Complaint category Products & Services

Zovi - beware of Zovi

User
 zovihater on Nov 11, 2014
Ordered a couple of shirts a few days back in a offer on ZOVi with order number Z4KHDR. You delivered the shirt in a delayed manner and above all one of the shirts delivered was BLUE and what was ordered was WHITE. Called up the customer executive and they inform that i should give my bank details and they would give me the refund later . Simply not acceptable... If you do not have it why post on your website. I am not definitely ordering from ZOVI. Guys please beware... these people do not have control over their business and they give a wrong picture and do the sales...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Tishirt replacement

User
 Chirag Gorasiya on Nov 7, 2014
Dear sir, I have purchase a off white tishirt but you sent a purple tishirt So please you refund my 299 rs because I have not like this tishirt. Please give me a replay. Your customer, Chirag Gorasiya...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - Exchange of Shoe Size

User
 Ayan Shadab on Nov 6, 2014
Hi, my order no. is Z4TCKQ. I purchased a black casual shoes which is not of my size. So, I wanted to exchange the same shoes from size 8 to 9. Kindly replace it urgently, Invoice no. Z4TCKQ/286455. My Shipping Address is 21-D Shadab's Green valley Near Gulmohar Garden Airport Road, Bhopal. Contact;- 09754803737. Email;- arham2497@gmail.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - exchange of product

User
 raviteja33 on Nov 6, 2014
Hi, my order no is ZWR3AC . I had purchased 3TEES for 599 of size l (Large) after receiving the consignment i found that the size is not suitable and it was loose therefore, i want to replace the size L (large) to M (Medium) .. plz do it urgently invoice num ZWR3AC/735943. MY SHIPPING ADDRESS flat no 101 krishna kunj apartments near bez krishna, opp siddarth residency diamond park, dondaparthy...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi.com - order not dellivered

User
 guglu on Nov 3, 2014
ihave ordered two ladies product on 15oct 2014.one is the light weight slip on shoes, and other is the sandals, but i cant get the order so far.when i call to the zovi service center they told me that your order is delivered to your post office on 25oct 2014, but when i asked in the post office they told me that there is no any parsal has come on 25oct.now what should i have to do to get my order sir..and now zovi.com customer care person did not attending my call sir......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - I want my money back

User
 dipam debnath on Nov 1, 2014
Dear sir, I recived a call from this number 7844049996. The concerned person asked me for a payment of Rs 30 in exchange of the jacket i purchased, for larger size. He addressed him self from the cousumer complaints zovi.com. When i was unable to make the payment he asked me for my debit card no, date of birth, my pin...promissing me that the payment would be done. But just after the conversation i recived a msg for three transation of amount 10800. If my amount is not reversed back to my account. i will be filing an FIR againest your company. please reply me as soon as possable els...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Want to change my jacket size

User
 dipam debnath on Nov 1, 2014
i want to change my jacket size. order number ZOVI order ZRR64F. Today i got my order but the size is small for me..so please kindly can you change my jacket size, I want L-size. Dipam Debnath camp road, Ganesh Nagar mani road, Gandhi Nagar 3rd street, plot no-2, room no-9., Selaiyur, Chennai, Tamil Nadu - 600073 Phone: 9092680957...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - request change size

User
 rohityadavsk on Oct 31, 2014
I want to change the size my newly brought solid black v neck t-shirt, solid blue v neck and following me mustard seed graphic tshirt .ordered for size xl, so i request a change in size( my required size is xxl) please kindly change the size. Thank you! My order no is ZZ2FVS & Name - rohit yadav (9992529555) Add - house no. 1173 urban estate 2nd, hisar.HARYANA-125001. Email - rohityadavsk@gmail.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Product not received, showing delivered

User
 14mukeshjain on Oct 31, 2014
Hi my order id is ZW9NPS which was placed on 13 oct 2014, but i have't recieved my order till date. When i check on fedex 771481717744 its showing delivered and signed by some kailash. If its deliverd on wrong address, please provide me refund for my order. My address is Mukesh Jain (Pansari)Purana bazar, near shankar ji mandir, infront of crocery palace, ashoknagar, Purana Bazar, Ashoknagar, Ashok Nagar, Madhya Pradesh - 473331Phone: 8149363421 Please have a look in to it and keep me updated. Thanks & Regrads Neha Jain...
Complaint comments Read comments [3] Complaint category Clothing, Shoes & Accessories

Zovi - ORDERED PRODUCT NOT DELIVERED

User
 vishalashokan on Oct 29, 2014
I placed an order from Zovi.com. Order # Z8BGWX placed on 22 OCT 2014. They shipped order using xpressbees courier via AWB Number: 1774462245 Shipping out for delivery : 29 OCT 2014. but still now product not dispatched. My contact Number : 7812036291 VISHAL...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Not delivered product

User
 ashishtikariha on Oct 28, 2014
HI, I have a complaint against ZOVI.COM. I have purchased shooes on 14 Oct 2014. But still not delivered yet. and no one response properly. If I try to track my order then its showing current location Delhi. This is very bad service provider for online shopping. I request you that no one can recommend ZOVI.COM to purchase any product through online. Ashish Tikariha Raipur (Chhattisgarh)...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Ordered Shoes on Oct 15 and still waiting for Delivery

User
 achaithanya on Oct 27, 2014
Hi, Take strict action or we need to file case on Zovi. Ordered date : 15 Oct, Delivery Date : 21 Oct. When i call them they say wait for 2 more days and the response they provide let us know if you want us to refund your money if one requires money why would we order. They say its problem with courier service (Go Javas). When you track for the courier it always shows item arrived to Bangalore on 19th of Oct and today is 27 still it is not yet delivered. Not sure if the delivery boy is delivering items by just walking all the way through bangalore and do they have only 1 boy to deliver...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Request-change in size

User
 Koushik Dasgupta on Oct 27, 2014
Zovi - (request) change in size koushik dasgupta on Oct 27, 2014 I want to change the size my newly brought denim blue-white shirt and zovi petrol sleevIess tshirt.ordered for size 40 and M respectively but it is very loose, so i request a change in size( my required size is 39 and S) please kindly change the size. Thank you! My order no is ZNTR8Q & Name - koushik dasgupta (8222902511) Add - QT NO-1214.DCRTPP COLONY.yamunanagar.HARYANA-125001. Email - koushikdasgupta.plc@gmail.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Zovi - not yet delivered

User
 Philipose Binu Philip on Oct 25, 2014
ZDR27X02 shoes Order date:October 14, 2014 Expected Delivery Date:October 20, 2014 i can track the product has reached salem in tamil nadu but from there there is no progress till date, it is very worst service from your company, so take immediate steps to deliver the product, because you have received the payment so do the necssery at the fast as posible. Philipose.p ponolickal house.M.t.nagar, Gudalur, The Nilgiris, Tamil Nadu., Gudalur Bazaar, Nilgiris, Tamil Nadu - 643212 Phone: 9443898116 binudeenallb@yahoo.co.in...
Complaint comments Read comments Complaint category Postal & Delivery Services

Zovi.com - Order ZQZFZA not delivered

User
 vikasupadhyay on Oct 14, 2014
Hi, I placed an order 'ZQZFZA' 'on ZOVI.COM on 26-Sep-2014. ZOVI sent me email saying order will be delivered on 2-Oct. Till the date I am waiting for my order to be delivered. I have made several follow up with ZOVI and each time they asked me to wait for 2-3 days. I sent several email to ZOVI but no positive action has been taken. I request to help me. Thanks, Vikas Upadhyay...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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