Zovi Customer Care
Robemall Apparels Pvt Limited
Customer satisfaction rating: 2%
Submit a Complaint
126
COMPLAINTS

Zovi Customer Care

Robemall Apparels Pvt Limited

Webpage:
TwitterFacebookYoutube
Address
No 147/10, 9th Cross, JP Nagar Phase 1
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:

Additional info
B-18, Sector 32 Institutional Area
Gurgaon
Haryana 122001

Customer satisfaction rating
2%
Complaints
126
Pending
3
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Zovi related photos (25)

Complaints with pictures are more trusted and informative    View all

Zovi Customer Care related pictures (25)

Zovi Complaints & Reviews

Sort by:

Zovi — I can't track my order

 gopal7273 on Jul 16, 2016
Hi,

My order no is ZRW4D8 but still not any information about delivery. I already paid in this order transation.

Please help on this.

Gopal
9471893342...
Complaint comments  Read comments [1]Complaint category Online Shopping

Zovi — No response from zovi help center and customer care number

 prasantbharti on Jun 27, 2016
Hi all, unfortunately i have bought few cloth from zovi and all those cloths had delivered with wrong size and wrong material, zovi customer service is really very disappointed, since last 6 days i have been trying zovi customer care number but that number is not working, below are the numbers i had tried till today
1. 0767622787878
2.09243777000
Even i had sent a mail to hello@zovi.com, i received a ticket number ticket id - 659546 from zovi as well, but other then that nothing happen. I have spend more then 4000 rs on zovi and seems zovi is a cheater online shopping, do not...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Zovi — Exchange of Product-No response from zovi

 k10gaurav on Jun 23, 2016
Hi have ordered 2 shirts and would like to exchange one of them due to size issue. Order ID:ZE29AT. I have initiated the online request from the online portal and received an automated email regarding the same. However the item is being shown as exchange and given the reverse pickup details from their courier partner 'http://www.xpressbees.com/'.
Now the tracking link shows 'no information available', the contact no +91-92 43777000 is not contactable and request email being sent on hello@zovi.com doesn't send me any reply regarding the reverse pickup and further details for shipment of requested...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Zovi — Kurti

 Somu singh on Oct 7, 2015
Respected madam/sir, I want to inform you that I had ordered a kurti of black colour and is medium size, but it is a bit small .Please exchange it by a larger size (XL).I can also exchange it by any other kurti of XL side.Please look into the matter as fast as possible....
Complaint comments  Read comments [4]Complaint category Clothing, Shoes & Accessories

Zovi — Full refund amount is not given back from Zovi! so not fair..

 Supriya Dm on Jun 17, 2015
I'm highly disappointed. I'd to return a top which I'd bought from Zovi(500/-) because of its really poor quality. And Zovi is not refunding the full amount i.e.500/- it's returning only 400/-??? This is so not fair. None of the other shopping website do this. I've lost trust in Zovi. I'm not gonna buy any product of from zovi now onwards....
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Zovi — payment refund

 lokeishlunkad on Jun 10, 2015
my order id no is ZP4MJT i ordered some product i paid by my debit card and i don't like it so i returned it by indian post i returned it by unregistered parcel that's why there is no tracking no. Order Date APRIL 28, 2015 return date MAY 03, 2015 i contacted their customer care but they said give us postage id which i don't have and contacted to my postal service also they max. 10 days are enough for this package. i think they got parcel but not refunding my money at all....
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Zovi.com — Defactive Product deliver to me.

 krrajusingh on May 8, 2015
Dear Concern, My self Raju and I am working in Reliance life insurance company limited and I have ordered one Shoes from Zovi.com and they send me defective product when I complain in customer care they returned that product and send me exchange product after using this again same problem happened and when I complain to customer care they are saying they are unable to exchange that product. I am totally dissatiation from this company. Please help me this issue. My POD number is Z56HQX_R1 and AWB number is 2742657404....
Complaint comments  Read comments [5]Complaint category Clothing, Shoes & Accessories

Zovi — Payment of rs 699 was debited from account,but order is not placed

 alphonsashemin on Apr 29, 2015
On 29-April-2015, I had ordered a shirt from icici account sheminjose21@gmail.com Form my icici account the amount of rs 699 was debited, but then its showing error and order is not placed yet.Please credit my account with the same amount ....
Complaint comments  Read comments [4]Complaint category Unauthorized charges

Zovi — Size

 Nagesh Kewat on Apr 25, 2015
Respected Sir/Madam, I ordered a Zovi Yellow Cotton T-Shirt of size L by mistake, which is very big and uncomfortable to me. So please replace it and send me Zovi Yellow Cotton T-Shirt Size - M. Please send it as soon as possible. Thank you....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Zovi — Size is short and the material is very bad

 dmsoumya on Apr 23, 2015
I have ordered a shirt from Zovi vide order number AWB# 171026951420. When I received the product, I found the shirt is not fitting me. Moreover the material of the shirt is not good. I could not find the return button in the zovi site. Please take it back....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Zovi — exchange of t-shirts

 RAVIKIRAN2015 on Apr 12, 2015
I had bought 3 t-shirt whose size is to big for me (Had ordered xl-Size). Request to please exchange the same with the next size i.e., L-Size. My order number is 403-3229387-7257129. Request you to please do the needful as soon as possible. My phone number is - 7386118586......
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Zovi — Change Formal Trousers for bad quality

 sovan bhandari on Apr 9, 2015
Order : ZHNJJK Invoice : ZHNJJK/1169617 Invoice Value :509/- Invoice Date : 01/04/2015 Men Formal Trousers 1 Shipping Address : SOVAN BHANDARI, 3/1 KAILASH GHOSH ROAD, BARISHA, SAKHARBAZAR, SITALAMANDIR, KOLKATA-700008 SHIP INVOICE : XPRESSBEES_COD CCU...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Zovi — Exchange of the apparels due to size issues

 Namratha Sreedhar on Apr 7, 2015
I had bought 1 t-shirt and 2 shirts whose size is not fitting (Had ordered S-Size). Request to please exchange the same with the next size i.e., L-Size. My order number is 171-9616183-9269920. Request you to please do the needful as soon as possible. My phone number is - 9164040979...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Zovi — Shoe pair Color is different, quality of product is not good.

 sahilmehta09 on Apr 4, 2015
Shoe pair Color is different, quality of product is not good. As I was showing fine in Zovi site. order number is ARVSQ. I don't know the return policy. I am not satisfied with product. I will not buy Zovi in Future if I didn't get the replacement or exchange....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Zovi — shoe return due to not fit

 satis84 on Mar 18, 2015
we have order shoe which price is Rs.499 and it was delivered on 18 march 2015 but it not fit as per my foot kindly return it. my address ;- SATISH KUMAR H NO-878 1ST FLOOR HUDA SECTOR 12 PANIPAT HARYANA PIN-132103 MOB-8901004892...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Zovi — Damaged in my shoe

 Karthik G Krishnan on Mar 15, 2015
Dear Sir I buy a sports shoe with zovi. It was delivered on february month in this year. But now that shoe become complained. Upper sole was fully damaged. Its very poor quality shoe. I request you to do something need full With regards Karthik G Krishnan...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Zovi — Replacment by shoes

 Bhanu&Kavita on Feb 24, 2015
hello sir, my name is Bhanu. i have buy a zovi formal black color shoes and the threads and the inner joins are opening, so i ordered same rs brown color shoes so there is very big problem in my booking shoes in your courier boy, , so i kindly request you to replace my shoe with other one, , , , i shall be highly oblight to you...thank you..my contact Details:Bhanu:8237119255...
Complaint comments  Read comments Complaint category Other

Zovi — exchange of products due to size issues

 Ankeet Panda on Feb 18, 2015
I had ordered 4 casual shirts from zovi which didn't fit my size. I would like to exchange the same for a bigger size. Kindly let me know the procedure. Order numbers are : 1. ZZAAMB 2.Z8RJPV Regards, Ankeet Kumar Panda 8763341868...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Zovi — delay in delivery

 narendrarkgit on Feb 13, 2015
As i ordered LOAFER SHOES from zoci.com. on dated 3-2-2015. they shows that the product delivered on maximam dated 13-2-2015. but the product is not delivered yet on this date. on track the article it updated only 7-2-15. order no ZWC8BS. contact no - 9125376755...
Complaint comments  Read comments [5]Complaint category Clothing, Shoes & Accessories

Zovi — Very very bad quality of Product for shoes

 PanAgr on Jan 23, 2015
Myself Pankaj Agrawal, I had bought a Dual Brown High Ankle shoe from your site through order no. ZWS6BG01 which was received by me on 13th December 2014 in good condition . I started using the product but recently after using it for a month, I notice crack developing on top of shoe for which I was surprise to see that so I checked the sole of the shoes there also I saw cracks developing . It seem that the quality of material used was very low.Ialso contacted your costumer care many time but in vain. I am sending photo of the damage part of shoe and want it to be replaced . For this...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Recently Discussed

Zovi
I can't track my order
Zovi
Size issue
Zovi
shoe return due to not fit
Zovi
Want to change my jacket size
Zovi
Payment of rs 699 was debited from account,but order is not placed

Featured Complaints