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Zovi Customer Care

Robemall Apparels Pvt Limited

No 147/10, 9th Cross, JP Nagar Phase 1
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:+91 92 4377 7000
B-18, Sector 32 Institutional Area
Gurgaon
Haryana 122001
 
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Zovi Complaints & Reviews

Zovi - size not fitting , exchange size

User
 Sridhar Dash on Jul 31, 2014
Hi, my order no is z32553 . I had purchased 3 T- Shirts of size XL (Extra Large) after receiving the consignment i found that the size is not suitable and it was loose therefore, i want to replace the size XL (Extra large) to L (Large) .. plz do it urgently my contact no 09938336615 Sridhar dash....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Return my order

User
 zahid mansoor on Jul 25, 2014
The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order Z5AVNM as soon as possible. Thanks Regards, Zahid Mansoor Contact: +919590017807....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - Bad Quality

User
 Subhabrata Dey on Jul 21, 2014
Hello, The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order Z8PMRW as soon as possible. Thanks Regards, Subhabrata Dey Contact: +919619430971...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi.com - wrong order sent

User
 Aishwarya Prabha Srivastava on Jul 17, 2014
I bought three kurtis from online shopping website zovi.com and my order was delivered on 17 july 2014. One out of the three kurtis was not the one which I ordered. The customer care people responded quite late and I am very disappointed. I have reported this issue to customer care but they have not yet informed me about the exchange or cash back....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - wrong colour and defected piece with multiple stains over shirt.

User
 SAHIL BILAS MUKHERJEE on Jul 11, 2014
4.7.2014 I booked a white chinese collar shirt vide order no.Z9W27J While booking It was shown white collar shirt .but on receving the product I could see that It was written inside the collar tag sky blue shit not even the shirt which i recieved was sealed pack but Inside the pack the shirt has muliple strain marks .please kindly excHange the product and kindly do the needful S b mukherjee 8013729232...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Package to be returned

User
 sharan home makers on Jul 10, 2014
According to my order ( z3vwxt ) the t-shirts were of xl size. So i had requested for a return and exchange of the t-shirts with size l about a week ago.The courier guy or any of your executives, came on the 5th of july but he refused to take it as the parcel was packed in a wrong package. He asked me to pack the parcel in the original zovi package and he would return the next day to pick it up but even after so many days no one has come to take the return package.Most importantly the package sent to me was packed in a shabby cardboard box with ni zovi labels except for the shipment details.So please...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Worst service during delivery - Still not delivered

User
 Kumar Rishi on Jul 2, 2014
I ordered a pair of shoe from zovi.com on 11 June 2014 with order number Z8M2RR. I did neither receive delivery nor notification regarding my order till June 19, 2014. Hence, I mailed to customer services to check the status. They confirmed that my request will be taken care on priority and will get my order with in 1-2 working days. After 2 working days, I again did neither get my shoe nor any notification from Zovi. I again mailed him to check the status. A person called me then to inform that my order was misplaced and I will have to order again. However, I refused to order again as I never...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Please resolve my problem

User
 sadath03 on Jun 29, 2014
i placed an order, order number AS9PT5.
the actual price of the shirt was 699/- and i applied a discount coupon of 150/- CLD07DB713 and i had to pay 549/- which it clearly showed in your checkout page,
now in my e mail id it shows that i have to pay 699/- which i dont have to pay.
so kindly resolve my problem or cancel the order...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Inkfruit L size corrugated

User
 Vignesh deva on Jun 27, 2014
Dear Sir, i am ordered in a some t-shirts in zovi the ordered id ZKA4TH but, my order size is L the Given T-shirt is L but the t-shirt is so enlarge in my body please i m returned in 2 t-shirts how can i returned to it please send the details...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Replace Order with Different Size.

User
 Prit Bhatt on Jun 26, 2014
Dear Sir, I want to change my order ZJVDED with different Size with M Instead of L. I had get delivery on 26-06-2014, please send me procedure about how to send back this product and is it possible to will you get change this T-shirts size with 'M'. Please let me know if any query. Regards Pritesh Bhatt 7383976902 god.upasana@yahoo.com...
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Zovi - size exchange

User
 shivayes on Jun 26, 2014
size exchange t-shirts 3 is too large So that shirt is not fit for me your XL size is very large so kindly send me L ( large size) my Invoice order no-ZJN45/268694, Due to that i want to return the t-shirt please help me to "what can i do for return that t-shirt. my contact no is - 09964670766...
Complaint comments Read comments [1] Complaint category Online Shopping

Zovi - complain about offer

User
 salmam on Jun 25, 2014
Hi my name is salman ali as im browsing a zovi site on 23 rd ad I got a offer I.e. is if I submit my fb mail id and pasword got 150 rs voucher and I have done that and also selected 3 winter wears o 800 I alsso get voicher code that is *Hi! As per your request on 22Jun your Zovi.com coupon code is CLD07D9E6C Get Rs 150 OFF. Valid for next 1hr. Shop Now - http://bit.ly/ZOVI150off) I have done the same andd today my order is dispatched on my adress when I saw the bill I shocked where as my 150 was not minus I realy un satisfied wiyh this fake offer where as zovi also giving fake offers like this thank...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Zovi - Package not delivered

User
 gillunuvasanth on Jun 9, 2014
Dear sir,
Package not received my addres courier dispacthed date 04/06/2014 but courier delevery Date 08/06/2014

My reference No.770186943663

My Adress :
T.Vasanthakumar c/o Parsuvanathan
No.518/3/155
Keezh puthupakkam extension
Dr.Radhakrishnan Street
Cheyyar -604407
Thiruvannamalai Distric
Tamilnadu. India

Cotact No.9159917064
9698443642...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Zovi - Damaged product

User
 nagoel on Jun 7, 2014
I ordered for a set of 3 Tees from zovi.com.The delivered product had one damaged item and so I raised the exchange request.It took them 20 days to get that item exchanged but the second item was also the damaged one and I had to raise the exchange request again.This time they did it on time but again they have delivered me the damaged item.They are not taking my request seriously and not providing good service after repetitive complains.Please take action....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Complain of the product supplied

User
 arksh on Jun 2, 2014
This is to inform you that the order shipped ...No Z5QWVT...was received on 02/06/2014 and to my utter surprise the left shoe got torn from right part ...just after walking a few distance I would like you to look into the matter and take appropriate action towards needful Hopping for a reply for exchange at an earliest Thanking you...
Complaint comments Read comments [2] Complaint category Online Shopping

Zovi.com - send wrong parcel

User
 Aman Tuli on May 27, 2014
i order a shirt from zovi.com with size number 46 and mustard colour they send wrong size 39 and cocoa colour. now they told me that i should go on to their site and cancel the order after cancelation they pick their shirt from my house and after 4 to 5 days thy refund me only 399 rs. i want my full 500 rs back....
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Zovi - NON REPLACING THE PRODUCT

User
 Divyanshu Goel on May 24, 2014
I purchased 3 tees from zovi and ordered on 16 May 2014, I received the order on 20 May 2014. The order No. was Z25Y2R the Tees were bit bigger for me i.e. XXL size, and I immidiately call the customer support for the replacement and give me XL size, the person atended me very well and said that we will send you the XL size within 4-5 days and took the XXL size back at the same time . Now I called again on 5th day to enquiry about the status the person attanded the call said that first we will pickup the order within 4-5 days then it will go to ware house for replacement that will also took 4-5...
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Zovi - Display product and received products are different - Cheater

User
 mkumarch on May 14, 2014
Hello, The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, i will advice other not to buy anything from ZOVI. Thanks, Regards, Manoj +91-8123407202...
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Zovi - Worst online services

User
 Pradeep.kc on May 6, 2014
I have ordered 4 shirts from zovi on 29th April til now i have not received the product. I have been contacting customer care from Saturday and there have been making false promises saying it will be delivered. The customer care and ur courier partners are pathetic.I will never buy any product from Zovi and will suggest all my friends not to buy any products from zovi ever again.. Pathetic services.....
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Zovi.com - Complaint regarding refund for returned items to Zovi.com

User
 sandy.6712@gmail.com on May 4, 2014
DearSir/Ma'am, I am a Research Scholar in IIT Kanpur, India. I placed an order 4 pairs of shoes and 1 shirt at Zovi.com. After getting the shoes, I returned 3 pairs of shoes and the shirt. (I kept with myself only 1 pair of shoe). I have all the receipts for returning the items to Zovi.com. According to Zovi.com’s return policy, I should get the refund for returnd items in about 1 week. But now, this has been more than 3 weeks, still my order status at Zovi.com shows that the returned items have not reached their warehouse. I complained a lot of times to Zovi.com customer services. But they...
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