Zovi Customer Care

Zovi Customer Care

Robemall Apparels Pvt Limited

No 147/10, 9th Cross, JP Nagar Phase 1
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:+91 92 4377 7000
Webpage: zovi.com
B-18, Sector 32 Institutional Area
Gurgaon
Haryana 122001
Satisfactory Rating
1%
Complaints
121
Resolved
2
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Zovi Complaints & Reviews

Zovi - Full refund amount is not given back from Zovi! so not fair..

User
 Supriya Dm on Jun 17, 2015
I'm highly disappointed. I'd to return a top which I'd bought from Zovi(500/-) because of its really poor quality. And Zovi is not refunding the full amount i.e.500/- it's returning only 400/-??? This is so not fair. None of the other shopping website do this. I've lost trust in Zovi. I'm not gonna buy any product of from zovi now onwards....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - payment refund

User
 lokeishlunkad on Jun 10, 2015
my order id no is ZP4MJT i ordered some product i paid by my debit card and i don't like it so i returned it by indian post i returned it by unregistered parcel that's why there is no tracking no. Order Date APRIL 28, 2015 return date MAY 03, 2015 i contacted their customer care but they said give us postage id which i don't have and contacted to my postal service also they max. 10 days are enough for this package. i think they got parcel but not refunding my money at all....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi.com - Defactive Product deliver to me.

User
 krrajusingh on May 8, 2015
Dear Concern, My self Raju and I am working in Reliance life insurance company limited and I have ordered one Shoes from Zovi.com and they send me defective product when I complain in customer care they returned that product and send me exchange product after using this again same problem happened and when I complain to customer care they are saying they are unable to exchange that product. I am totally dissatiation from this company. Please help me this issue. My POD number is Z56HQX_R1 and AWB number is 2742657404....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - Payment of rs 699 was debited from account,but order is not placed

User
 alphonsashemin on Apr 29, 2015
On 29-April-2015, I had ordered a shirt from icici account sheminjose21@gmail.com Form my icici account the amount of rs 699 was debited, but then its showing error and order is not placed yet.Please credit my account with the same amount ....
Complaint comments Read comments Complaint category Unauthorized charges

Zovi - Size

User
 Nagesh Kewat on Apr 25, 2015
Respected Sir/Madam, I ordered a Zovi Yellow Cotton T-Shirt of size L by mistake, which is very big and uncomfortable to me. So please replace it and send me Zovi Yellow Cotton T-Shirt Size - M. Please send it as soon as possible. Thank you....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Size is short and the material is very bad

User
 dmsoumya on Apr 23, 2015
I have ordered a shirt from Zovi vide order number AWB# 171026951420. When I received the product, I found the shirt is not fitting me. Moreover the material of the shirt is not good. I could not find the return button in the zovi site. Please take it back....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - exchange of t-shirts

User
 RAVIKIRAN2015 on Apr 12, 2015
I had bought 3 t-shirt whose size is to big for me (Had ordered xl-Size). Request to please exchange the same with the next size i.e., L-Size. My order number is 403-3229387-7257129. Request you to please do the needful as soon as possible. My phone number is - 7386118586......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - Change Formal Trousers for bad quality

User
 sovan bhandari on Apr 9, 2015
Order : ZHNJJK Invoice : ZHNJJK/1169617 Invoice Value :509/- Invoice Date : 01/04/2015 Men Formal Trousers 1 Shipping Address : SOVAN BHANDARI, 3/1 KAILASH GHOSH ROAD, BARISHA, SAKHARBAZAR, SITALAMANDIR, KOLKATA-700008 SHIP INVOICE : XPRESSBEES_COD CCU...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Exchange of the apparels due to size issues

User
 Namratha Sreedhar on Apr 7, 2015
I had bought 1 t-shirt and 2 shirts whose size is not fitting (Had ordered S-Size). Request to please exchange the same with the next size i.e., L-Size. My order number is 171-9616183-9269920. Request you to please do the needful as soon as possible. My phone number is - 9164040979...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Shoe pair Color is different, quality of product is not good.

User
 sahilmehta09 on Apr 4, 2015
Shoe pair Color is different, quality of product is not good. As I was showing fine in Zovi site. order number is ARVSQ. I don't know the return policy. I am not satisfied with product. I will not buy Zovi in Future if I didn't get the replacement or exchange....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - shoe return due to not fit

User
 satishk239@gmail.com on Mar 18, 2015
we have order shoe which price is Rs.499 and it was delivered on 18 march 2015 but it not fit as per my foot kindly return it. my address ;- SATISH KUMAR H NO-878 1ST FLOOR HUDA SECTOR 12 PANIPAT HARYANA PIN-132103 MOB-8901004892...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Damaged in my shoe

User
 Karthik G Krishnan on Mar 15, 2015
Dear Sir I buy a sports shoe with zovi. It was delivered on february month in this year. But now that shoe become complained. Upper sole was fully damaged. Its very poor quality shoe. I request you to do something need full With regards Karthik G Krishnan...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Replacment by shoes

User
 Bhanu&Kavita on Feb 24, 2015
hello sir, my name is Bhanu. i have buy a zovi formal black color shoes and the threads and the inner joins are opening, so i ordered same rs brown color shoes so there is very big problem in my booking shoes in your courier boy, , so i kindly request you to replace my shoe with other one, , , , i shall be highly oblight to you...thank you..my contact Details:Bhanu:8237119255...
Complaint comments Read comments Complaint category Other

Zovi - exchange of products due to size issues

User
 Ankeet Panda on Feb 18, 2015
I had ordered 4 casual shirts from zovi which didn't fit my size. I would like to exchange the same for a bigger size. Kindly let me know the procedure. Order numbers are : 1. ZZAAMB 2.Z8RJPV Regards, Ankeet Kumar Panda 8763341868...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - delay in delivery

User
 narendrarkgit on Feb 13, 2015
As i ordered LOAFER SHOES from zoci.com. on dated 3-2-2015. they shows that the product delivered on maximam dated 13-2-2015. but the product is not delivered yet on this date. on track the article it updated only 7-2-15. order no ZWC8BS. contact no - 9125376755...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Zovi - Very very bad quality of Product for shoes

User
 PanAgr on Jan 23, 2015
Myself Pankaj Agrawal, I had bought a Dual Brown High Ankle shoe from your site through order no. ZWS6BG01 which was received by me on 13th December 2014 in good condition . I started using the product but recently after using it for a month, I notice crack developing on top of shoe for which I was surprise to see that so I checked the sole of the shoes there also I saw cracks developing . It seem that the quality of material used was very low.Ialso contacted your costumer care many time but in vain. I am sending photo of the damage part of shoe and want it to be replaced . For this...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Size Problem [Resolved]

User
 Mailavan on Dec 31, 2014
Hi, my order no. is ZGQG9J. I purchased a blue with white casual shoes which is not of my size. So, I wanted to exchange the same shoes from size 8 to 10. Kindly replace it urgently, Invoice No: ZGQG9J/380655. My Shipping Address is 53, Merwin Nook, 1st Floor, L-78, 18th street VOC Nagar, Annanagar East, Chennai, Tamil Nadu 600102. Contact;- +919789904413. Email;- mailavanml@gmail.com......
Complaint comments Read comments [4] Complaint category Clothing, Shoes & Accessories

Zovi - NON - RECEIPT OF REFUND MONEY

User
 varunkapoor111 on Dec 30, 2014
I placed an order on Zovi.com for purchase of few articles. (Order no.- Z5NDSJ) on 11-12-2014. Later on I returned the articles which were not of fine quality & the order was cancelled. A payment of Rs.1899 was made by me through PAY U MONEY.(a mediator of payment being promoted by ZOVI). It is almost 3 weeks, I have neither received the payment from Zovi nor from Pay u Money for the above order i.e Z5NDSJ. I would request the consumer forum that a refund of Rs 1899 may be paid to me without any further delay. Karan Kapoor 9711925245...
Complaint comments Read comments Complaint category Online Shopping

Zovi - colour of product and size

User
 Antim Singh on Dec 20, 2014
sir my namre is antim singh . last time i ordered a product from your site but unfortunality you changed my product color which i selected but today i submitted a combo of kurties for my wife . sir my request is that please maintain the size and color of placed product....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Not able to get refund easily

User
 Darshan Mahale on Dec 18, 2014
I had bought 3 T-shirts from ur site, because they were of wrong size i have sended them back. When i asked him about the refund he said that go to the site and search there. But now I'm not able complete my transfer by any means. I suggest that you should take some action faster. Dearly customer....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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