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Zovi Customer Care

Robemall Apparels Pvt Limited

No 147/10, 9th Cross, JP Nagar Phase 1
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:+91 92 4377 7000
B-18, Sector 32 Institutional Area
Gurgaon
Haryana 122001
 
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Zovi Complaints & Reviews

Zovi - request change size

User
 rohityadavsk on Oct 31, 2014
I want to change the size my newly brought solid black v neck t-shirt, solid blue v neck and following me mustard seed graphic tshirt .ordered for size xl, so i request a change in size( my required size is xxl) please kindly change the size. Thank you! My order no is ZZ2FVS & Name - rohit yadav (9992529555) Add - house no. 1173 urban estate 2nd, hisar.HARYANA-125001. Email - rohityadavsk@gmail.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Product not received, showing delivered

User
 14mukeshjain on Oct 31, 2014
Hi my order id is ZW9NPS which was placed on 13 oct 2014, but i have't recieved my order till date. When i check on fedex 771481717744 its showing delivered and signed by some kailash. If its deliverd on wrong address, please provide me refund for my order. My address is Mukesh Jain (Pansari)Purana bazar, near shankar ji mandir, infront of crocery palace, ashoknagar, Purana Bazar, Ashoknagar, Ashok Nagar, Madhya Pradesh - 473331Phone: 8149363421 Please have a look in to it and keep me updated. Thanks & Regrads Neha Jain...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - ORDERED PRODUCT NOT DELIVERED

User
 vishalashokan on Oct 29, 2014
I placed an order from Zovi.com. Order # Z8BGWX placed on 22 OCT 2014. They shipped order using xpressbees courier via AWB Number: 1774462245 Shipping out for delivery : 29 OCT 2014. but still now product not dispatched. My contact Number : 7812036291 VISHAL...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Not delivered product

User
 ashishtikariha on Oct 28, 2014
HI, I have a complaint against ZOVI.COM. I have purchased shooes on 14 Oct 2014. But still not delivered yet. and no one response properly. If I try to track my order then its showing current location Delhi. This is very bad service provider for online shopping. I request you that no one can recommend ZOVI.COM to purchase any product through online. Ashish Tikariha Raipur (Chhattisgarh)...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Ordered Shoes on Oct 15 and still waiting for Delivery

User
 achaithanya on Oct 27, 2014
Hi, Take strict action or we need to file case on Zovi. Ordered date : 15 Oct, Delivery Date : 21 Oct. When i call them they say wait for 2 more days and the response they provide let us know if you want us to refund your money if one requires money why would we order. They say its problem with courier service (Go Javas). When you track for the courier it always shows item arrived to Bangalore on 19th of Oct and today is 27 still it is not yet delivered. Not sure if the delivery boy is delivering items by just walking all the way through bangalore and do they have only 1 boy to deliver...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Request-change in size

User
 Koushik Dasgupta on Oct 27, 2014
Zovi - (request) change in size koushik dasgupta on Oct 27, 2014 I want to change the size my newly brought denim blue-white shirt and zovi petrol sleevIess tshirt.ordered for size 40 and M respectively but it is very loose, so i request a change in size( my required size is 39 and S) please kindly change the size. Thank you! My order no is ZNTR8Q & Name - koushik dasgupta (8222902511) Add - QT NO-1214.DCRTPP COLONY.yamunanagar.HARYANA-125001. Email - koushikdasgupta.plc@gmail.com...
Complaint comments Read comments [1] Complaint category Online Shopping

Zovi - not yet delivered

User
 Philipose Binu Philip on Oct 25, 2014
ZDR27X02 shoes Order date:October 14, 2014 Expected Delivery Date:October 20, 2014 i can track the product has reached salem in tamil nadu but from there there is no progress till date, it is very worst service from your company, so take immediate steps to deliver the product, because you have received the payment so do the necssery at the fast as posible. Philipose.p ponolickal house.M.t.nagar, Gudalur, The Nilgiris, Tamil Nadu., Gudalur Bazaar, Nilgiris, Tamil Nadu - 643212 Phone: 9443898116 binudeenallb@yahoo.co.in...
Complaint comments Read comments Complaint category Postal & Delivery Services

Zovi.com - Order ZQZFZA not delivered

User
 vikasupadhyay on Oct 14, 2014
Hi, I placed an order 'ZQZFZA' 'on ZOVI.COM on 26-Sep-2014. ZOVI sent me email saying order will be delivered on 2-Oct. Till the date I am waiting for my order to be delivered. I have made several follow up with ZOVI and each time they asked me to wait for 2-3 days. I sent several email to ZOVI but no positive action has been taken. I request to help me. Thanks, Vikas Upadhyay...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - shirt exchange

User
 varun kumar5325 on Oct 12, 2014
we have taken 2 shirts in different size of the shirt size became someword longer so can i get replace on size & the same shirt the is Regular Fit White And Blue Stripes Casual Shirt With Mock Flap Pocket - Full Sleeves( Size: 44 ) its look very good but its not looking as good so can replace it with other shirt or i will another product of exchange +additional money of product waiting for ur reply order id is ZTRWKS shipped date is Monday, Oct 06, 2014 Delivered Address: K.Varun Kumar 17-5-325, Ursu, Kareemabad, Warangal, Karimabad Warangal-506002 Andhra Pradesh- IN Mob:...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Zovi - Not deliver of my shipment at proper givent time. its delayed by three days.

User
 Vineet Vishwakarma on Oct 7, 2014
ZMXFUU03 ZC7D8R02 These two are ZOVI order ID. 771308651535 771308424959 These two are FedEx AWB number. Please track over these two shipment, I need it on urgent basis on 8th of Oct 2014 any how, its urgent. I got fed up by contacting FedEx from last four days regarding shipment. They even don't know till where the shipment is reached. I had also launched complaint in FedEx. 1.>771308424959 (AWB number) - Under the control no.-1007009005 (Complaint Number). 2.>771308651535 (AWB number) - Under the control no.-1006019838 (Complaint Number). Please take this issue...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - (request) change in size

User
 somnath killiketar on Oct 7, 2014
I want to change the size my newly brought midnight black regular fit jeans. I ordered for size 36-34 but it is very loose, so i request a change in size( my required size is 36-32) please kindly change the size. Thank you! My order no is ZZKBJS & Invoice # ZZKBJS/619534 Name - Somnath Killiketar (9867267828) Add - R.no 203, B wing, Archana Palace Anand Koliwada, Mumbra, Thane - 400612 Email - kumar7828.sk@gmail.com...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Zovi - 1 T-shirt Replacing

User
 reddyomkar4 on Sep 24, 2014
Hi, Ramu here purchased 2 T-Shirts get 1 free having the Invoice No : ZUCVFT/577170 and its graphics color is shaded It Looks like painting Shirt so, i want to replace the T-shirt.Please do the need full Thank You Regards, RamuGouda7829772767...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - order not delivered

User
 subhajit de on Sep 24, 2014
I Mr.Subhajit de has placed a order on 17/09/2014..order no.Z3ZTFZ...which is not delivered..till the date.. as per zovi.com..they given the confirmation to deliver the item within 22/09/2014..but today is 24/09/2014...till date it is not delivered...i have paid the amount to zovi...bt not recived any itemm so i request them., if they cant deliver the item ...then please refund the money... It is not a good service ..as per i think thanks subhajit de 9674073168...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - REPLACEMENT

User
 Rajpreeti on Sep 22, 2014
My order no is ZAWZHP got delivered ON 21.09.2014. Its of wrong size by mistake I have ordered S Size.Kindly exchange Size S with Size XXXL and also tell me the return address so that I able to return to Size S kurti. Gurpreet Kaur #1560-C, Lower Kurari New Azad Colony Kalka 133302. (Haryana) E-mail :- harvinderpsingh@rediffmail.cm...
Complaint comments Read comments [4] Complaint category Clothing, Shoes & Accessories

Zovi - wrong size (Not able to see the size)

User
 Sonali@17 on Sep 20, 2014
My order no is ZZWFK9 got delivered today. Its of wrong size. I am currently using the CAMPUS shoes of size no 25 so i order the same size, but it is too small. How to go ahead with exchange? I am not able to see the size anywhere on the shoes. It sound soooo fishy. I had called up call centre thrice wasted my 35 minutes, after that send voice mail but no reply. Very pathetic service as compared to Amazon or Flipkart. I will not repeat Zovi...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Zovi - refund amount

User
 basis on Sep 13, 2014
This sep 11th i booked a brown casual slipper through net banking.u will deduct the exact pair amount .But it will not show my order list .then i called customer care number and explain my problem .But she booked my order cash on delivery what should i do and how can i get my refund amount....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Wrong Product Deliver

User
 jobseeker143 on Sep 7, 2014
Zovi is one of the worst, irritating, stupid and bullshit sellers i have seen online. They keep site clean, but products dirty. I ordered for a Denim shirt (Worth 849 INR) and they sent me a tee (Worth 399 INR). I contacted them and cancelled my order. After 2 months Again i ordered for a Denim shirt (Worth 899 INR) and they sent me a casual shirt (Worth 499 INR). I scolded via email, chat and facebook and cancelled my order. Are you really sellers?? or some Platform beggers?? Even platform sellers in chennai will give good product delivery than you people. You are the most...
Complaint comments Read comments Complaint category Products & Services

Zovi - Non-delivery of the order!

User
 Rohit Dubey1 on Aug 27, 2014
MY ORDER WITH ORDER NO. Z9ADFV IS NOT DELIVERED AT THE ADDRESS: "UGF Krishna Complex, Chandganj Garden Road, Aliganj, Near Vivekanand Hospital, Lucknow - 226024". By fault the address was entered wrongly and the correct address is:- 'Shri Ram Murti Smarak International Business School, Campus: 34 Km on Lucknow Kanpur Highway U.P., India, City Office: UGF, Krishna Complex, 216, Chandganj Garden Road, Aliganj, (Near Vivekanand Hospital), Lucknow-226 024, U.P., India. The package has to be delivered to the city office in the name of :- Rohit Dubey Sri Ram Murti Smarak International Business...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Additional free accessory is missing

User
 Prince Paul Earnest on Aug 27, 2014
Hi Zovi dudes, I've ordered "Zovi Red And Navy Plaid High-Ankle Casual Shoes" and "Black And Red Men's Sports Sandals" together. In that the "Zovi Red And Navy Plaid High-Ankle Casual Shoes" was under the offer of "Buy footware and get a free leather wallet worth 499".. But once I receive the product the wallet is missing. Can you look into this? Thanks, Prince...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Order Delivery

User
 Vikas Kr. Singh on Aug 26, 2014
I have ordered a Shirt on 20th Aug 2014, Order no.(ZVWGNS) its been 6 days and still no contacts from the delivery boy or their side. Above that they have sent me a number of delivery boy which is saying invalid. They are saying I am not available but my Phone is on all others call are coming. And the order is on my Company address where 24x7 a watchman is present they are saying there is nobody came from zovi. Now I want to cancel my order because its already tested my patience. I am a regular customer of Zovi and they are doing this....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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