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Zovi Customer Care

Robemall Apparels Pvt Limited

No 147/10, 9th Cross, JP Nagar Phase 1
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:+91 92 4377 7000
B-18, Sector 32 Institutional Area
Gurgaon
Haryana 122001
 
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Zovi Complaints & Reviews

Zovi - Product delivered to wrong person with wrong name and signed by other person

User
 kousik.ece.buie@gmail.com on Aug 15, 2014
Dear sir,


I have booked a product on zovi product id- z5jkkk. The
Product is shipped via fedex courier delivery . The awb no is-780109861423. But
The website showing the product is delivered. But till now i donot receive the
Product.

The shipment address is given below

Kousik chatterjee

C/o- shyama pada chakraborty

Belguma police line, quarter no- d 5/7,

Po+dist- purulia

West bengal

Pin-723101.


But the website showing that the...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - return product due to size and quality

User
 aariish on Aug 14, 2014
I want to return back my product 2 polo t-shirts and one sandal. I have receive my product on 12 august but the size of my sandal is not my size. Polo t-shirt quality and colour is not like that which is shown on website. I want to return back my money. I am not happy with the products. Please give me my money back....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Would like to exchange shirt

User
 Sanjay Naidu on Aug 14, 2014
Dear Zovi I have ordered for 40 size casual shirt Z6U7M8 last week, today morning i received the shirt its excellent in quality, the shirt is labelled as 40, but its not at all 40, its little bit small, i have clear idea about my size, last month i have ordered ZNNW4V shirt with same size 40, it is very comfortable to me, but this shirt is very small, so dear zovi please let me know the procedure of exchange. 9177709735 sm.unix@live.in...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Bad Qualily Shirt

User
 rahuljha26 on Aug 9, 2014
Hi Team, I booked order for shirt.My order no. is Z32U3D. i booked shirt online after i saw from your website but in website shirt quality was looking good.but the shirt which i got is very bad.so i want to return this shirt. Thanks & Regards. Rahul Kumar Jha +91-8978853392...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - order change

User
 olisenthil on Aug 8, 2014
Dear Sir I have ordered shoes Order No : ZY2X85 in Zovi dated August 2nd 2014 but i have received some other design of shoes today.here ihave attached the picure which i have actually ordered and what you have delivered. i want this to be replaced with which i have ordered already or money back in my account. Mobile no : 9894709111 email : olisenthil@yahoo.co.in...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - return

User
 mohanish kumar on Aug 7, 2014
User manish kumar on Aug 01, 2014 The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order ZU655P as soon as possible. Thanks Regards, Manish kumar Contact: +917488088666......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - Arrogant Delivery Person

User
 sandeep kotni on Aug 6, 2014
I have ordered(order id: Z9YHZ7, Rs 494) a shirt and I received it on 6th Aug, 2014. The delivery person did not call me in prior and later he gave a call and asked me to come immediately but I was in a meeting and told him to wait for few minutes but that guy left from that place by leaving a message to me by the time I reached the mentioned location. After that I gave a call and asked him to come back then he responded very arrogantly and shouted like hell.This is not the way of providing proper customer service. There should be prior intimation and people will not wait sitting idle all the time...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - [#518979] Reverse pickup details for ZOVI order - ZRNMVY

User
 Kishor Kahar on Aug 4, 2014
I ordered T-shirt from zovi.com on 28 July 2014 with order number ZRNMVY. I did received Item 30-July 2014 but same date I did tell him zovi.com for exchange my order, zovi.com care told him after 2 working day`s will pickup your order and after that will get sent the exchange items, but still did not come for pickup my order after 6 day`s.(30-July-2014 to 4-Aug-2014) will you tell me how many day`for exchange my Item and how many day send my Items Regards kishor kumar kahar 8767493427...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - T-shirts size are so bigger and one t-shirt is rigged from the shoulder.

User
 mayank dahiya on Aug 2, 2014
i placed the order(Order No:- ZJ9MZP) 3 t-shirts on your site zovi.com on 28 July n today i got my order but then i check the size of the t-shirts then all t-shirts size are so large and one t-shirt is ragged from the shoulder.
so instantly i want change my all t-shirts & want small size t-shirts.
i have paid full money by debit card.
so give response very quickly.

mobile no:- 8019379397
mayank dahiya
plz do action fast....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - For Cheating on debit card

User
 Sridhar Dash on Aug 2, 2014
Myself Sridhar dash & mobile no is 9938336615. When i complain against Zovi. After 30 minute a person was called me & said i am from Zovi company, to deposit your balance in your account please give the A/c number & ATM card number. After that he purchase Rs-15000 from my debit card. i was already compained this site but there is no action.So kindly take the right action to the zovi....
Complaint comments Read comments Complaint category Banks

Zovi - size not fitting, exchange size

User
 Sridhar Dash on Jul 31, 2014
Hi, my order no is z32553 . I had purchased 3 T- Shirts of size XL (Extra Large) after receiving the consignment i found that the size is not suitable and it was loose therefore, i want to replace the size XL (Extra large) to L (Large) .. plz do it urgently


my contact no 09938336615

Sridhar dash....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Return my order

User
 zahid mansoor on Jul 25, 2014
The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order Z5AVNM as soon as possible. Thanks Regards, Zahid Mansoor Contact: +919590017807....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Zovi - Bad Quality

User
 Subhabrata Dey on Jul 21, 2014
Hello, The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order Z8PMRW as soon as possible. Thanks Regards, Subhabrata Dey Contact: +919619430971...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi.com - wrong order sent

User
 Aishwarya Prabha Srivastava on Jul 17, 2014
I bought three kurtis from online shopping website zovi.com and my order was delivered on 17 july 2014. One out of the three kurtis was not the one which I ordered. The customer care people responded quite late and I am very disappointed. I have reported this issue to customer care but they have not yet informed me about the exchange or cash back....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - wrong colour and defected piece with multiple stains over shirt.

User
 SAHIL BILAS MUKHERJEE on Jul 11, 2014
4.7.2014 I booked a white chinese collar shirt vide order no.Z9W27J While booking It was shown white collar shirt .but on receving the product I could see that It was written inside the collar tag sky blue shit not even the shirt which i recieved was sealed pack but Inside the pack the shirt has muliple strain marks .please kindly excHange the product and kindly do the needful S b mukherjee 8013729232...
Complaint comments Read comments Complaint category Online Shopping

Zovi - Package to be returned

User
 sharan home makers on Jul 10, 2014
According to my order ( z3vwxt ) the t-shirts were of xl size. So i had requested for a return and exchange of the t-shirts with size l about a week ago.The courier guy or any of your executives, came on the 5th of july but he refused to take it as the parcel was packed in a wrong package. He asked me to pack the parcel in the original zovi package and he would return the next day to pick it up but even after so many days no one has come to take the return package.Most importantly the package sent to me was packed in a shabby cardboard box with ni zovi labels except for the shipment details.So please...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Worst service during delivery - Still not delivered

User
 Kumar Rishi on Jul 2, 2014
I ordered a pair of shoe from zovi.com on 11 June 2014 with order number Z8M2RR. I did neither receive delivery nor notification regarding my order till June 19, 2014. Hence, I mailed to customer services to check the status. They confirmed that my request will be taken care on priority and will get my order with in 1-2 working days. After 2 working days, I again did neither get my shoe nor any notification from Zovi. I again mailed him to check the status. A person called me then to inform that my order was misplaced and I will have to order again. However, I refused to order again as I never...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Please resolve my problem

User
 sadath03 on Jun 29, 2014
i placed an order, order number AS9PT5.
the actual price of the shirt was 699/- and i applied a discount coupon of 150/- CLD07DB713 and i had to pay 549/- which it clearly showed in your checkout page,
now in my e mail id it shows that i have to pay 699/- which i dont have to pay.
so kindly resolve my problem or cancel the order...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Inkfruit L size corrugated

User
 Vignesh deva on Jun 27, 2014
Dear Sir, i am ordered in a some t-shirts in zovi the ordered id ZKA4TH but, my order size is L the Given T-shirt is L but the t-shirt is so enlarge in my body please i m returned in 2 t-shirts how can i returned to it please send the details...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Zovi - Replace Order with Different Size.

User
 Prit Bhatt on Jun 26, 2014
Dear Sir, I want to change my order ZJVDED with different Size with M Instead of L. I had get delivery on 26-06-2014, please send me procedure about how to send back this product and is it possible to will you get change this T-shirts size with 'M'. Please let me know if any query. Regards Pritesh Bhatt 7383976902 god.upasana@yahoo.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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