Zovi Complaints & Reviews

Zovi Team,
I have ordered a shirt (Order - ZETSNP) on my friend's address. He got an SMS after Order but I didn't receive any mail from you yet. It's been more than a week now and Order not shipped yet. Could you please let me know the status of the Order - ZETSNP.

Regards,
Praveen...

I received a call in afternoon on 4th March 2014to receive from Zovi Courier Boy for myorder # ZBFN5A, which was ordered on 24 Feb 2014, He was very casual with hitalks to deliver the courier and asked me to receive the same in evening till 5o clock on 4th March 2014. and again I received a call at 7:35 pm (4th March2014) from number # [protected] and he was asking my home address to reach wherehe had to taken approx 30 minutes more. I am...

I had ordered (Order # ZBFN5A) two T-shirts on24th Feb 2014 and paid through my credit card, I had to gift that on 3rd ofMarch, When on 3rd march I did not get any information and delivery Status thatI called up on 3rd March 2014 at 1:36 pm to cancel the order as I lost theintent and purchased something else to gift then my Zovi person told me that It would take another twodays to get delivered due to some technical issue, Where on same day...

I purchased a shoe from zovi and on the same day another shoe from the same site, Later I decided to cancel the first one but accidentally cancelled the wrong one, so later on that is 2 days after I got the wrong shoes, therefore I have to submit another cancellation request for this order. But neither Zovi responded nor their official site shows that my order has been cancelled, also I made another purchase to combat the wrong one but the...

I purchased shoes online from ZOVI.com on 12 Feb 2014 through online payment. The product supposed to deliver on 17 Feb 2014.But it is still not delivered yet. I complaint this issue many Times but its three times they have created a Ticket & asked to wait for 2 to 3 more days each times. Now its 15 days gone but Still its missing. I Details of the order is given below-- Order #: EXHP4 Order Date: Wednesday, Feb 12, 2014 @ 01:38...

i had ordered (order no. [protected]) a pair of sports shoes on 28.01.2014 and was supposed to get the product in 4-6 days. 10 days down the line, i'm clueless as to whether i'd be getting it at all. Zovi doesn't even have the courtesy to inform me either over my mobile or e-mail reg. the status of the delivery. wish i had stuck to flipkart or snapdeal....

Hi, I Ordered Zovi shoes worth Rs.500 on 7th jan 2014. I purchased it online and made online payment. From the word go, the response isnt good. The product shipping time specified is 8 days, but i got it only on 20th jan. The worse is that it courier had a book rather than the shoe i paid for. I emailed them with the details on 21st jan with pictures of the book and the courier parcel. And i didnt get any reply from them so far. I...

Sir, I have ordered Olive and army green lace-up shoes but still after 14 days not delivered yet . order date was 11/11/2013 Order id : MKN8D Desired Delivery Date:November 18, 2013 Expected Delivery Date:Monday, Nov 18, 2013 Shipment Number: [protected], Aramax courier and till now i have not get my order, and i am calling to customer care no. they said me to wait . My adress : Allahabad, Uttar Pradesh - 211004 mob. no. - [protected]...

Pathetic service from Zovi. They ship wrong product and don't respond to my mails. . They don't accept returns!! Quality of some products is pathetic, road-side stuff is better!!! I've been following up (calling, sending emails) for the past 20 days but in vain...so many time i call zovi but no positive response.....

I had ordered a black shirt from Zovi.com with order ID VTJ3T for a price of 350 Rs. on which they had charged me 75 Rs. shipping charge. The size which was delivered was very small and so I had applied for a refund. Zovi is not refunding the shipping charge even though the mistake is on their part. This way Zovi can always deliver a wrong product to a customer and once the customer asks for a refund, they can eat up the shipping charge....

I have ordered 3 shirts Order No. 29VBG, dated on 18th September, 2013 from www.zovi.com (Robemall Apparels Private Limited, Sy No. 30, Soukya Road, Kacharkanahalli, Village Hosakote Taluk Bangalore 560067). For the order I have paid rupees 1118.00 via net banking. Before placing the order of 3 shirts, I have talked with ZOVI customer care executive named as “Anjum” via. Chat applet (available in ZOVI website) regarding the payment...

I dont have any issues with any of the zovi products although the range is very poor. However my latest experience with Zovi was horrible as the delivery guy was not at all cordial in his manners. First of all he wasted my time in asking directions to my address many times and on top of it, he was rude, arrogant and sarcastic in the way he was talking when he could not locate the simple address.

I request you to atleast train...

i had done purchase on zovi of rs 580. my account got deducted with amount but the order wasn't placed on the zovi portal.

i immediately raised complaint, on first conversation they said that it would take 7 - at most 10 days to refund.

i followed the same issue till 20 and counting days,

every time i get pathetic response that 'we are working on the issue , and we will refund at early'....

dear sir,
i have order Red Faux Leather Gather Clutch . Shipment Number: [protected]
order date was 19 feb and till now i have not get my order, and i am calling to customer care no. they said me to call that ARAMEX courier service and then i have cl on. that no. they said that we have delever to krishna service, and when i ask them about there contact no. or address . they are telling that they are not having it. so what...

Poor Experience with Zovi.com
I bought a 3 tops for my wife from your web-site, out of which 2 came out to be pretty transparent and not decent enough for the lady to wear. This information wasn't available on your website and its pretty understandable that this issue is not clear from the pics as well. As soon as your package arrived, I informed your customer-care about the issue, but they say "your merchandise cannot be...

I have copy pasted the same what i wrote to Zovi along with multiple calls .


Zovi Team ,

Sub : To Share the WORST SERVICE

With the Ecommerce industry Spiking and the role model works on looking for investors , Zovi has broken the trust and created worst camaderie with me .

To share

1) WORST CUSTOMER service skills ( Manager aggreed that the way his rep...

Pathetic service from Zovi. They ship wrong product and don't respond to my mails. http://picpaste.com/pics/Zovi_-_Shorts-6D4PV2cL.[protected].jpg
homeshop18 n indiatimes, flipkart are far better than Zovi.

Size doesn't fit. They don't accept returns!! Quality of some products is pathetic, road-side stuff is better!!!
I've been following up (calling, sending emails) for the past 20 days but...

i had ordered 3 items from the online shopping store. and one of the bags sent was not what i had ordered.
so, i call them up and after some days their guy comes and takes the wrong bag. i call them up again asking when the bag i had paid for would be delivered, they make me wait for a quite a long time although i called them twice and inform me that the bag is not available anymore....

Dear Sir
I ordered a jaiket through Zovi (order no:RMZSR)order date :24/11/2012 shipment id #:390473 and I got it delivered .But I’ve made an order for "Smart Grey Front Pocket Regular jaiket " and you have delivered me a green colored jaiket as well as this jaiket is so large to fit my body, quite different from what I’ve ordered. And for last 4 days I’m trying to call your customer care but that number is getting...

I had ordered a Regular Fit Double Pocket Washed Denim Shirt Order no. # 6PDR9 on November 8, 2012. It has not been delivered to me till date i.e. November 25.
Surprisingly when I checked my order status in My orders, they claim it to be delivered.
I am constantly sending them emails, but they have nothing to say except apologizing.
People should think again before they start buying thing from Zovi.com....