Zovi.com — Wrong Order and then No Response

Address:

Mumbai City, Maharashtra

I had ordered a Pair of Shoes, Flip-Flops and a wallet on 26th Feb, 2014.Few days later I received the wallet.Few Days later I got a Call from them saying that Flip-Flops are out of order. So I angrily Cancelled the Pending order. I got the confirmation Mail on cancelling of orders. Then few days later the Shoes and the Flip-Flops arrived on 10 th March, 2014, Since my Family didn't knew about the cancellation of order they collected the Package. And Paid for it since it was on COD. But when I opened the Package the Flip-Flops are different in size(ordered 10 received 7) as well in design. The Day it has arrived I'm Calling on their Customer Care number but they don't answer any of it. I had even Complain through E-Mail, got the Complain registration mail and it said "We will contact you in 2 day" Its been 5 days since Complain but no response and not even by call.