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Airtel Complaints & Reviews

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Last updated Jun 4, 2024
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Airtel reviews & complaints page 1129

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P
pradeep tomar n
from Ellenabad, Haryana
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network signal very low can't use my 4g net

My no is [protected] and already logged complain regarding this with customer care from last2 months but no resolve from network team. They always give plea that we are forward your requests again and network team will call you but the statement is totally bogus. What kind of service is airtel providing. Also airtel app is showing cashback offers but when you get recharge from there they say no such offers exist by mistake showing there.....
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M
Mahamaya Umd
from Nagaur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

retailer sim swap facility band

Address:343021
Website:www.airtel.com

सर
कालू राठौर( tm जालोर ) ने मेरे नंबर पर सिम स्वैप की फेसेलिटी को बंद करवादी है और कालू राठौर ने कहा है की आप की ताकत हो तो zsm zbm या कोई भी कह देना में तेरा डेमो भी बंद करवा दूंगा...
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S
ShubhamChouhan
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block stolen airtel sim

Address:560068

Sir,

My asus zenfone 2 phone got stolen on 3 september 2017 in jodhpur to bangalore express, coach b2, seat 20 at night between 11:00pm - 2:00am, the only witnesses to it was the attendant (Name unknown), as per his statement he stated a thief was caught on kalyan railway station so and i want to disable the sim services asap. My stolen sim number was [protected]. It is really important!.

Thanks,
Shubham...
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H
hemantgochar
from Lucknow, Uttar Pradesh
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airtel secure plan claim rejected by saying you are careless in handling phone.

Address:Kota, Rajasthan, 324002
Website:airtel.in

Sir bought airtel secure 4 month when it start this service. I buy the paln of 79 rs per month rental about few day past my phone had fall down for my pocket it was damage i rise a complaint and all the detail they want they arrange the pick up of my phone and taken my phone and after 7 day they told me my claim is reject it is a cases of careless hand what i bulk # 27 thousand phone some who is mad only handle it careless you can see condition...
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P
Pushkal Manger
from Kolkata, West Bengal
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false advertising/ customer service

Address:Kolkata, West Bengal

Hi,
I recently upgraded my 3g sim to 4g sim after constant smss about exciting 4g offers!

Since i couldn't find the said offer i called your "24 hour customer care" on 121, after 2-3 attempts i was finally able to get through to a person (Btw 2-3 attempts was around 15-20 mins of wait)... The operator who answered was simply not bothered, was not interested to talk!
When i asked him about the offer he simply...
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P
Praveen Pinto
from Bengaluru, Karnataka
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complaint about recharging to a different number.

This is a complaint regarding my recharge, i have two airtel numbers, but recharged to the other number by mistake, recharged through airtel app, and they have automatic transaction system after i put my bank user id and password it'll automatically completes the transaction. I tried cancelling the transaction but was unable to cancel, this is an disadvantage with airtel app. I called the customer care and asked them to reverse the plan to...
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Address:781039

Recently I purchased an Airtel postpaid 4G Sim card(SIM No.[protected]U) on 29th August 2017 from Guwahati zone(near Amingaon) from Jitu Chamuah (Airtel retailer). I placed this order on 19th August at the site https://www.airtel.in/4g/index but I contacted to the Airtel retailer on 29th August. I was promised that the sim would be activated within 2 days of purchase. On 31st August, I got a phone call in my phone number ( 1 times)...
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R
Rokani
from Ahmedabad, Gujarat
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sim card activation and network issue

Address:Surat, Gujarat, 395007

I have postpaid mobile number in maharashtra. My mob no is [protected]. I am using this number since 5 years.
I shifted to surat, gujarat. I want to shift from postpaid to prepaid so i have contacted airtel gallery located in adajan, surat. It's been one and half month since i have given documents but till date my number is not active. I have visited that gallery 5 times but everytime they give me sim card and say that it will be activated...
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V
Vijayan Sivakumar
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airtel poor network

Address:110096

Dear all,
Due to poor network I just ported from idea to airtel network in the month of july. Now airtel is even worse than idea. Whenever I am entering in to my area mayur vihar phase 3 pocket A2 my network shows no service. I made a complaint they said it will be resolved within one week, but no action has been taken. I am not getting any service message regarding this issue. From july onwards I am facing this problem....
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A
Atish kumar Acharya
from Dimapur, Assam
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sim not activated since 4 days

Address:721401

My name atish kumar acharya. I hv lost my sim and contacted to airtel store (Location pin 721401) on 29th august 2017 for another sim with same number. One employee named santanu gave me a sim and assured me that it will be activated by evening. Since then i m waiting for my sim activation. Every time santanu assured me, by evening it will activate. On 2nd sept i found that he activated my previous sim which was, i already blocked on the...
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A
anish31121983
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complaint for internet connection

Address:East Singhbhum, Jharkhand, 831101

I have 3 post paid connection, [protected], [protected] as mobile & [protected] as dongle. Last 2 weeks i am unable to use internet from above sims. I have lunched 2 complain (No. [protected] &[protected], discuss with customer care representative in several times and visited 3 times in airtel store near sakchi & kagalnagar.
Still i am unable to connect....
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S
Sushmam96
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airtel 4g hotspot receipt

A person from letria marketing delivered the 4g hotspot device and sim. He told he will mail the receipt by end of the day. However, sim did not get activated and they don't pick calls also. They have blocked customer number. They did not send receipt for the device even after three weeks. There's no response from airtel customer care also. Very bad service....
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F
FIRDOUS IQBAL
from Mumbai, Maharashtra
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similar data not provided on my two numbers

Address:Srinagar, Jammu and Kashmir, 190018
Website:airtel.in

I have been associated with airtel network for a long time and our relationship has grown since years but this is very unfortunate that airtel has now employed the persons who are very rude, irresponsible, and illogical. On 2nd of september 2017 i made a call to the airtel customer care i asked operator for connecting my call to a so called senior official. But instead of satisfying or solving my issue he informed me that the data to my one...
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B
Bhumika Hariya
from Vasai-Virar, Maharashtra
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airtel postpaid sim card not activated

Address:Mumbai City, Maharashtra

Its been a month i have submitted all the required documents to the airtel gallery in borivali west but the staff is very irresponsible to respond to the problem.. They gave me new sim card and told it will be activate in 2 days.. After that i have been there 10 times.. But everytime i get is the same fake response.. Come after 2 days and till date it is not activated.. Airtel has worst customer care service.....
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H
Hemant Soni Q3
from Mumbai, Maharashtra
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fraud by airtel dish tv

Address:Jaipur, Rajasthan

Hi,
I have two issue with airtel.
1. I purchased digital hd setup box. They should provide edmi cable to support hd as i didn't know it should be given with it. And must be for hd quality. They didn't give any cable, i am using my own cable..
Now they are saying, you should take that time.
2. They call me and told there is a offer on your account for 3 months recharge free in 355/-, if you recharge with 355,...
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S
sharma2143
from Delhi, Delhi
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prepaid recharge amount not given

Address:Firozabad, Uttar Pradesh, 283203
Website:www.airtel.in/prepaid-recharge

I have online recharged my airtel prepaid mobile (No. [protected]) by rs.98 on 30th aug'17 to get the 1 gb data (As shown on airtel website). Recharge was successful, but neither mobile data was updated nor talk time was credited.

Please find the further details -
Transaction id[protected]
Date[protected]
Amount - rs.98
Mobile no. - [protected]...
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T
Tejasvi Sachdeva
from Delhi, Delhi
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airtel secure insurance service

Address:New Delhi, Delhi, 110009
Website:Airtel.in

I have seeing airtel's secure service reviews, and i'm hell afraid about whether they gonna serve me well or not, since it's been 4 days that i uploaded required documents for getting claim but company hasn't contacted me yet. Since my s8 screen has been shattered, i can't use it and can't wait much, and after reading reviews i'm not sure how can i trust them by giving them my phone for 10-15 days, when i know that screen repair or exchange...
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S
Shrishti Goel
from Delhi, Delhi
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deactivation

Someone has deactivated my no. N ur aitel is not activating it i m facing this problem daily pls resolve it some times c. Cr says go to airtel store sometimes they say we will resolve it soon now i am unable to do call ivr says there is a temporarily suspension on dis no. Kindly contact to customer care...
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G
gaurav srivastava098
from Lucknow, Uttar Pradesh
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after getting payment services not resume

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.airtel.in

— forwarded message —
From: "gaurav srivastava"
Date: 2 sep 2017 3:38 a. M.
Subject: activation of airtel broadband
To:
Cc:

Hi,

I paid my airtel broadband bill yesterday at 6.30pm.
But still unable get either conformation msg of receiving the bill or activation of my airtel broadband, after calling many times in customer support they provide this email id to...
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N
Nishant Singhai
from Mumbai, Maharashtra
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airtel dth service - account settings changed without request.

Address:411021

My account settings were changed without any notice. This has happened many times and airtel has no way to escalate the case.

There is no one who listens to customer complaints. The policies are worst.
I have sent an email many times and they always activate incorrect list of channels and my issue is not resolved even after calling customer care senior executive.

We should take this company to consumer...
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