Claimed

Airtel Complaints & Reviews

2.1
Last updated Jun 4, 2024
Complaints 54515
Resolved
21960
Unresolved
32555
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 912

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vikasgu89
from Gurgaon, Haryana
Report
Copy

scam alert : airtel payment bank scam exposed

Dear fellow indians,

Please dont open your account with airtel payment bank because it is a complete scam. Here i am telling you why it is a scam.

Couple of days ago i deposited my funds near about 3500rs to pay to a merchant but when i am trying to pay him i always got an error transaction failed. Then i tried to reverse my amount back to where it was debited again i got the same issue i. E. I can't transfer...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
H
Henna j
from Delhi, Delhi
Report
Copy

new broadband connection running slow

Address:201010

We just had a new connection installed at our place of airtel vfiber. Internet speed is below the desired speed and connectivity is very poor. The connection cracks at times. It's a new vfiber connection and it doesn't provide the desired speed. The company claims to provide 20mbps speed but it hardly provides 300kbps speed. Experiencing the worst internet speed....
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
Address:171009

With full confidence in the brand name airtel, i happyly applied for a new airtel prepaid sim connection on 02.02.2018 (Afternoon) at airtel office, sda complex, kasumti, shimla. But to my disappointment, i saw the casual attitude of the office staff towards customer was very annoying. After almost 40 min, they issued the new sim (No. [protected]) and i paid the recharge amount of rs. 230 to activate the sim. They conformed its activation...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
M
mohdali0415
from Mumbai, Maharashtra
Report
Copy

fraud done by them

Address:401107

Airtel has done fraud with me of rs 5000 i have open a airtel payment bank but they have block my account. Because of kyc i have given all the document sitt they dont unblock my account because of this i am not able to do any transaction from airtel money it is my half salary...
I have talk to there customer care but they still not help me out even customer care person has check that all the document as per there need reached to them...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sbadjate
from Bhandara, Maharashtra
Report
Copy

misleading in services consumer no 3004527495

Address:Jalna, Maharashtra
Website:www.airtel.in

I have recharged my dth 2 times recently. The company has taking the same recharge on my main + add on connection while the said add on has been cancelled since last 3 years and i am not getting is recharged since then. I am requesting company officers to adjust the amount taken on add on to my main connection but they are not doing.

I have repeatedly requested company officers to permanently cancel the add on hereinbefore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohail Amer
from Hyderabad, Telangana
Report
Copy

charged twice for a recharge

Address:Hyderabad, Andhra Pradesh

Date of incident : 06/02/2018 please note that i have first recharged my airtel prepaid mobile through airtel app with rs 399 for 1 gb/day unlimited calls pack which was deducted from my sbi account (I used net banking). I bought only one recharge data pack but i was charged for two. I have my bank statement attached below. I tried contacting airtel but the customer representatives. I request a refund from the airtel authorities.
Thanking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajit24x7
from Delhi, Delhi
Report
Copy

facing network issue (voice and data)

Dear team,

I have 2 airtel postpaid and 1 airtel prepaid connection,

I stay in dlf cyber city phase 3, recently i shifted my flat and at my new flat (Its also located in dlf cyber city phase 3) i am facing network issue all my airtel numbers only. I already logged a complaint on 3rd feb 2018 with reference no : 83191849. But i didn't get any information on it.

Can you please confirm the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinu2411
from Coimbatore, Tamil Nadu
Report
Copy

recharge amount debited still not yet refunded

Address:Tirupur, Tamil Nadu, 640604

Dear sir,

Yesterday i recharged my airtel digital tv recharge through airtel app amount of rs.415 /- the transaction was failed but amount deducted. I tried again, again my amount rs.415/- deducted but nit recharged and refunded. I was very disappointed. See attached my account statement that amount deducted from bharat tel. Please help to refund my money immediately.

My mobile number : [protected]
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geeta Padmanabhan
from Chennai, Tamil Nadu
Report
Copy

digging road without permission for laying cable damaging road and footpath

Address:600041

During the period december 21, 2017, and january 1, 2018, airtel people came to my road dr. Radhakrishnan nagar main road, thriuvanmiyur, chennai 600041 and dug up a world-class road to lay their cable. They came in the middle of the night, according to the watchman.
They took the cable across the road and took it on top of the footpath. Then they have poured cement concrete on the cable and have left it as it is. The ridge they have...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jatin.aggarwal65
from Jalandhar, Punjab
Report
Copy

number ported but no service till now

I have ported 2 numbers from idea to airtel but till now there is no service and old sim stopped already.

Kindly resolve this asap as i am losing many important calls due to the same.

This is such a bad service for postpaid users like us. We wholly depend on our phone.

I request you to start the numbers immediately, as its already been delayed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yourfriendc
from Chennai, Tamil Nadu
Report
Copy

4g hotspot service in chennai

Address:Chennai, Tamil Nadu

I purchased this product on jan 30, 2018. The technician never came to install. I got tired of waiting, went to the airtel office where i bought it. There they installed the sim card into the hotspot and demonstrated how it is supposed to work. On coming home, i find that it does not work as expected.

I am unable to file an online complaint because the form never downloads
("loading" message displayed all the time)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malay Chaudang
from Imphal, Manipur
Report
Copy

network quality

Hello i am dharmeshwar chaudang i am from assam. I am a very old customer of airtel. Our whole family is in airtel. But from few days i am suffering in poor network quality in my area. And i don't get 4g coverage in my area. While jio is giving 4g coverage fully in our area. But, what are you doing? So i am using a jio sim now for internet browsing. And i even can't make a call without any problem. What can i do if you don't give me network....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit.slg
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but amount deducted from bank

Address:Darjeeling, West Bengal, 734001

From airtel : your airtel mobile [protected] online recharge txn id[protected] of rs 549 has been initiated. Please keep the txn id for future reference.

From sbi : thank you for using state bank internet banking. Your transaction ref no igacvytoq1 for rs.549.0 on 06-feb-18 00:41

Then now recharge status failed but i haven't received refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mandeep sehdev
from Delhi, Delhi
Report
Copy

without intimation extra bill amount

Address:110005
Website:airtel.in

Hello,
This is mandeep singh from delhi and i've been using this no. From last 1-2 years ([protected]),
My postpaid bill plan is rs 649/- every month and been to abroad on 21st december to 28th december and airtel has applied extra charges on my bill which is of 3200/- something in december and 1200/- on november bill also.
Without giving any information to me about the charges, the customer care is telling me not to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaranyaSulo
from Chennai, Tamil Nadu
Report
Copy

airtel prepaid sim suddenly not working

Address:Chennai, Tamil Nadu, 600096
Website:Www.airtel.in

I am using this airtel sim for almost a decade. Just a couple of years back, i replaced it 4g sim and using the services. Without any prior intimation, they stopped the service to my sim. When i checked my nearest airtel store (Okkiyam thoraipakkam store, chennai), they told me that my sim is still active but i need to get a duplicate sim to continue the services. But they told they are out of stock of sims and so they can’t provide me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
ktg024
from Delhi, Delhi
Report
Copy

deactivation of sim without any notice

Address:Bangalore, Karnataka, 560078

Hi,
I have been abroad for more than 2 months and use my airtel prepaid number for my banking purposes in india. Due to inactivity my number has been deactivated and i tried recharging but it says my number is invalid. I currently have nobody in the circle i used my number in (Bangalore) but is there a possibility that i can do something online? I do not want to go through the hassle of a duplicate sim or a new number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suri Zayed
from Bengaluru, Karnataka
Report
Copy

airtel express hennur

Address:Bangalore, Karnataka, 560043

My name is danish suri. Today i have purchased one new airtel connection number [protected] from airtel express
Banjara crest apartments, no 6, apartment, hennur cross, kalyan nagar, bengaluru, karnataka 560043

The agent (Faisal) charged me inr 230 for the sim card and benifit of 1 gb data per day and unlimited local and std call for 28 days.

My sim card got activated at 2 pm but benifit was not added i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrasekharan Deepak
from Thiruvananthapuram, Kerala
Report
Copy

prepaid sim number allotted to other customer

Address:Thiruvananthapuram, Kerala, 695024

I bought one airtel prepaid sim last year, i. E. 2017 and was using that number as my whatsapp number. I was surprised to know yesterday that the same number is allotted to different customer. I visited airtel service centre in karama, trivandrum, kerala, the customer support told me that as my number was not used for 45 days, it has been allotted to other customer. I was really embarrassed and shocked that my number has been given to other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheer Patel Gajula
from Bhadrachalam, Telangana
Report
Copy

signal problem since last 6 months

Address:Adilabad, Andhra Pradesh, 504208

Iam using airtel prepaid sim from last 2 years. Am facing signal problem from last 6 months and i complained about it around 7 times, they just say your problem will be solved. Every time i call them they say same answer of it will be solved. And in last call ive asked about how many days will it take to clear, they were not saying and in last they said that am asking it again and again so they disconected my call.
*in first three...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan, 302013

As per subject i had seen in last few days various kind of service started on my number [protected], n [protected], whereas i did not opt those services. How can u start those without my permission n deduct amount from account of both no. I want my money back as recently i recharge my both account, who will pay the amount which has been deducted from my account. I want clarification....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy