I'd like to place a complaint against Clay Sim cards for their really poor services in Europe…I was of the opinion of carrying my Indian number but my husband insisted that we take a Clay sim card after his enough research on the internet.. Unlike whatever that he read on the internet, our experience was super bad.. That European Clay Sim didn’t work properly in Netherlands, was fluctuating in Paris and same was the case in Germany. I have never seen such fake network signals anywhere.. There were signals but still somehow we couldn’t make or take any calls.. Despite having a local number from Clay, we were using the pay phones to call back home.. Honestly it was frustrating using a clay sim card… Doubt that after this experience we’d be using any of this.. Plus they are really not that affordable also.. so think twice before making this choice.. .
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Oct 3, 2016
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Clay Telecom Customer Care's response Dear Nidhi,
We deeply regret for the inconvenience caused to you.
We have tried to search for your details, but couldn’t find any information. Kindly share your RAF/Invoice number so that we can take remedial actions on the same.
We are committed to serve you with the best of our efforts. For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in
We value your association with us and look forward to resolve the matter at the earliest.
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