Address: | Tiruvannamalai, Tamil Nadu |
Dear sir/madam,
I was not able to join the training for medical
Transcription for which i already paid in advance a total amount of rs 5950/- as course fee on 03 jan 2011 to the above institution, reg no. 04 and receipt no. 751, vellore branch due to some personal reasons.
I requested for cancellation of my course and asked for refund of the fee amount excluding clerkage charges by e-mail on 4 jan 2011.
I felt very harassed when the hr mr. Sridhar replied on phone that they cannot send any reply to my e-mail. That they cannot refund me the fee amount for any reason.
Instead they are forcing me to provide them a new student as reference to get back my money or else they are forcing me to take up the online course without my willingness.
After 10 days, mr. Mohammed told me that i should call them only after 30 days, asking for refund. He says that he has informed the accounts department and they will call me in the next 30 days. I did not receive any phone calls or any e-mail reply since beginning.
I sent them a notification e-mail on 16 feb for which they did not take any action. Mr. Sridhar on phone says that we have already given you all options. He insists that you cannot get refund more than 25-30% of the total fee amount.
I am totally harrassed with this institution for the past 01 month since they do not have any terms and conditions or company policy which is fair for the consumer.
I am totally harrassed with this institution for the past 01 month. The amount of rs 5950 was paid by my elder sisters husband out of loan amount for which he is still paying the interest.
I have still not informed them about this complaint since they are also suffering because of the money lock in a fraud institution called yogam bpo.
My hair has grown white, i am mentally distressed, i don't find any positive outlook.
Was this information helpful?
Post your Comment