Coursera — Unable to unlock certificate

Website:www.coursera.org/login

I have paid the full fee for the "Cloud-Native Development with OpenShift and Kubernetes Specialization" course (6528), but while taking the exam, it is prompting me to upgrade to submit my answers. However, according to the course policy, I have 180 days to finish the course and obtain the certificate. As of now, neither 180 days have elapsed nor has the course deadline of 12th May passed.
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