DTDC Courier & Cargo Complaints & Reviews

I have booked a parcel containing sweets worth Rs 4000 (3 KG weight) on dt-30.01.2024 by paying Rs 760.00 as service charges to M/s DTDC having docket No X55018688 dt-30.01.2024 from Delhi to Chennai.

During booking, DTDC has assured to make the delivery in 3 days.
When i did not received the parcel by 03.02.2024 i have called DTDC customer care and raised my issue.They have registered my complaint with a note delivery...

I have to send my parcel from Srinagar to delhi it has to be delivered on 21 Feb 2024 but they have not send it yet...

Dear DTDC Courier Customer Service,

I hope this email finds you well. I am writing to report a significant issue with a recent delivery I received through your courier service. My tracking number is D73484183.

Unfortunately, upon receiving the package, I discovered that the LED TV inside was severely damaged. The screen is cracked, and there are visible signs of mishandling during transit. I have attached several...

On 14th february 2024 I send a courier from Ratlam to Jaipur on KHANDELWAL GIRLS PG but but due to various branch of KHANDELWAL GIRLS PG i mentioned the wrong address and i am trying to raise the query for the same to modify the address but they are not accepting it and the courier is not delivering to it's receiver so please look into the matter because the courier is to important to deliver on time to the correct person so please contact...

Dear DTDC Customer Service,

I am writing to express my dissatisfaction with the service provided by your DTDC branch in Sarapaka. I have been experiencing issues with the delivery of my items. Despite receiving tracking messages from my company since January 13th, 2024, I have not received my package as of February 15th, 2024.

Every time I check the status, it shows 'out for delivery- Non Serviceable Area'....

My package ( Tracking No: X55098379, Reference No:[protected], Booking Date:06th feb'24 ) was supposed to get delivered today (07th feb'24 to Delhi (Pin Code: 110043).

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

The address provided is definitely correct and the delivery person did not even call once on the phone number provided....

Where the hell is my package? V89520642. I paid for express delivery and I even don't the the correct tracking status. This is not acceptable. If it is not delivered by today I will take action on DTDC. This was urgent delivery and agent assured me of delivery by today. But the package is still in intransit status. How much time does it takes to go from Pune to Sangli. If it is not delivered by today night I will take this matter to concerned...

Pathetic response from such a listed company.

It has been 5 days and the courier has not delivered.

No response from anyone in DTDC....

I am writing to express my extreme dissatisfaction with the service I have received regarding the delivery of my parcel from udhampur (182101) with tracking number 7D3311451. The parcel as of today(2feb, 2024), it has not been delivered, and the lack of communication from dtdc end has only added to my frustration.

The tracking information indicates that the parcel has been in the local facility for the past two days, yet there...

Consignment Number: C39096111
Unusual delay in delivering the package to my address....

Hello!

I was ordered a mattress from amazon and it was a wrong Size so i self return it through DTDC.

I have booked a shipment from Chennai to Bangalore on Jan 13 th 2024.

After so many calls to customer care of DTDC, the dtdc update is Not delivered Restricted Entry(OTR).

I dont know Why and it is just a mattress.
The customer care is so useless and i had made more than 9...

My package ( Tracking No: 7D1893175, supposed to get delivered on 30, 01, 2024)

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".
The address provided is definitely correct and I have contacted to customer care and conform the address, I will stay in the same address more than 10 years and my home on the main road . Morning out of delivery and evening address incomplete...

My order not delivered my address is correct but trancking shows incomplete address not delivered no call and any information of my parsal...

1. Consignment D73371719 collected from Kerala on 16.01.24.
2. Destination - Bangalore (Pin Code - 560099).
3. Status - Redirected as on 120.01.2024 to till today (24.01.2024).
4.Reason - taken to wrong address
4. Complaint[ raised on 19.01.24.
5. Reply from customer care - will solve within 24Hrs.. but no update.
6 Complaint made 3 times, but reply is same.

Date Activity From Tobr...

1. Consignment B23035463 collected from Bangalore on 08.01.24.
2. Destination - Chennai (Pin Code - 60018).
3. Status - Undelivered as on 19.01.24 @ 09:30 Hrs.
4. Complaint[protected] raised on 12.01.24. Wrong Pin Code (600010) being shown on DTDC tracker even though sender copy slip given to sender during consignment collection has correct Pin Code (600018).
5. Got verbal confirmation of Receiver Address. Found...

Since 3 days my order status was in same stated. I raised complain why it not changing what is upated from dtdc, I haven't got any proper update, then later they said it will get delivered today before 5 pm but they said I'm not reachable, I didn't received any call or info without saying me they did all very unprofessional behavior...

I placed an order from ibuychemiclas Chennai for a chemical n-heptane on Jan 2024 that was supposed to be delivered to my address in Bangalore. Tracking on ibuychemiclas website showed courier tracking no. DTDC 7D3238332. On tracking the courier on DTDC website, i found an item being delivered to some wrong address in Chennai. I communicated the same to DTDC on 13th Jan. They replied to me that they would enquire and raised the ticket. Shockingly...

I placed an order with ibuychemicla, chennai for n-heptane on 8th Jan 2024 and the order IBCINV0007X47886. The order shows details of the order with the address of the receiver. The order also gives the tracking I'd of the courier as 7D3238332.
On checking with DTDC website, the order has been delivered to someone in Chennai. On sending a mail on 13th Jan, DTDC is still processing the ticket. When contacted ibuychemiclas, they are...

The package is at the final position but still has not moved at all for 2 days, the driver didnt even attempt delivery but it still says"DTDC — Not delivered RECEIVER NOT AVAILABLE-(CIR)) "

My tracking number is: D81591851...

The delivery person asked me to pick my parcel up from their office if i can. i answered their call and informed that i cannot pick my parcel and it is thier responsibility to deliver, and if the address was not deliverable they should not accept such deliveries from the sender. The delivery staff then said that they will deliver the parcel by evening and they nobody showed up. on tracking my parcel details i saw that they have marked my...