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let's we all victim raise it to their all social media handling, their employees (laxmi & Mrinalini & account lady) are misbehaving too
Anonymous complain . Not able to trace order history .
We do not authorise third party complain site like this to handle our complains . We are writing just to counter the wrong and one sided narrative. We handle more than 10k orders every month. the number of complain on this site like this is not even 0.1 %. So, it does not represent actual picture. Also we are in tough Govt. documentation segment . Some time work gets delayed due to improper document or sign mismatch . But with time that also gets resolved .
To handle we have well defined ticket system, support number. Also all our customers get a dedicated relationship manager.
We do not authorise third party complain site like this to handle our complains . We are writing just to counter the wrong and one sided narrative. We handle more than 10k orders every month. the number of complain on this site like this is not even 0.1 %. So, it does not represent actual picture. Also we are in tough Govt. documentation segment . Some time work gets delayed due to improper document or sign mismatch . But with time that also gets resolved .
To handle we have well defined ticket system, support number. Also all our customers get a dedicated relationship manager.
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I also need to file fir as they are not responding at all