Kotak Mahindra Bank — Debit card Renewal

Address:

Thekkekarayil House Po Purangu Via Kanchiramukku=679584

I am writing to express my concern about a recent charge on my account. On 25-April, my account was debited Rs 885 for the renewal of my debit card. I was never informed that my debit card was a platinum card and that there would be a hidden charge for this.

I am very disappointed that this charge was not clearly communicated to me before I renewed my card. I feel that this is a deceptive practice and it has caused me significant financial hardship. I would like to request that this charge be refunded to my account immediately.


I hope that we can resolve this matter promptly and that you will take steps to ensure that this does not happen again in the future. Thank you for your attention to this matter.