I have bought a Microwave (LG MJ2886BWUM CC 28L) from Reliance Digital Najafgarh on 17.01.2024 and it was delivered on 18.01.2024. On 20.01.2024 we started to use it, it was running fine for 2-3 minutes but after it extreme steam started out from door upside & lower side, complete table was wet. Like this we have tried it 2-3 times, steam was continued from front door & whole table was also getting wet by converting the steam in water.
I have complained to Reliance digital & LG for same. After 2 visits technician also accepted that product delivered is defected, but they can't accept it in written or with seniors.
Technicians also made the reel/video of microwave while at was giving extreme steam while operating. Even one of them also informed us that it may blast due to steam is not coming out properly from the ventilation.
After so many calls at Reliance digital is not responding, please arrange to replace the product as soon as possible as already we are suffering since more than 20 days.
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I have complained to Reliance digital & LG for same. After 2 visits technician also accepted that product delivered is defected, but they can't accept it in written or with seniors.
Technicians also made the reel/video of microwave while at was giving extreme steam while operating. Even one of them also informed us that it may blast due to steam is not coming out properly from the ventilation.
After so many calls at Reliance digital is not responding, please arrange to replace the product as soon as possible as already we are suffering since more than one month. I have discussed the issue with Mr. Nitin Rajoria of LG but after giving around 10 calls he picked the phone & denied to resolve the issue.