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MakeMyTrip India Complaints & Reviews

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Last updated May 26, 2024
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MakeMyTrip India reviews & complaints page 10

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Booking Id- NL[protected].

I'm not happy with package curated by agent Vinita Khurana, which was misleading, wrong informative and costs me around 12, 000/-.

I told to agent to curate a package for 1 Infant and 4 Adult traveler, instead she curated 1 Child and 4 Adult. Adding 1 Child instead of Infant passenger costs me high air fair.

As I believe blindly on MakeMyTrip agent curated as I told,...
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Nitin Namdev Kangne
May 25, 2023
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Account debited from the account without booking confirmation

Address:Bangalore

Please find the below transaction details of amount debited from account while booking the tickets but without confirmation of booking.

Kindly look into the same to refund/recredit the same at the earliest.

Date : 25 May 2023

Narration :[protected]CCAMAKEMYTRIPPVTLTD

Cheque/Ref. No :[protected]

Value Date : 25 May 2023
Withdrawal : 9, 434.00
br...
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Anurxgg
from Kota, Uttar Pradesh
May 25, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Not being able to use travel voucher

I recently got a 3x refund for cancellation of my train ticket. In order to this, i received Rs.6000 travel voucher which is to be used in 7 days. And now I'm booking a train ticket but i am not being able to use the travel voucher, it shows "Sorry! promocode used is not applicable at this moment"....
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Vivek3105
from Rajkot, Gujarat
May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mmt - Scam of the year 2022

Address:2nd floor, Swing Complex, Beside Emerald Complex, Landmark Nr. Chakli Girdle, Racecourse Road, Vadodara - 390007

Reference No.[protected] | Booking ID - NL[protected] | Greece Holiday bookings and refund.

I am physical disabled.

In regards to our travel plan for Greece which was scheduled from 12th June2022. But the same had to be canceled due to a long delay in the VISA approval.
Here we would like to bring to your notice, that MMT travel agent has canceled all the bookings. However, the concern is we...
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HARDIPSINH JADEJA
May 24, 2023
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Refund not received for cancelled bus by operator

Address:India

I booked Bus ticket for Pindwara to Ahmedabad PNR 68QXG4GE, ID NU[protected] on 15th may. Bus didn't arrived even after 6 hours of pick up time. Operator said that bus is brekdown and will not come.So i decided to go with other option. I raised issue for same and still date I hav not received refund. Kalpana travel agencies....
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vibhormalviya
from Allahabad, Uttar Pradesh
May 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud activity is being conducted

Address:DLF Building Number - 5, Tower B, Gurgaon Sector 25, Gurgaon - 122001

I had a book at heritage group of house boat Srinagar from MakeMyTrip App on 4th of May, costing me RS 20709. When we (family) went there, it was totally different from what they have shown in the picture and has no amenities mentioned on the mmt app. So, we moved away to another hotel and didn’t check in to heritage group of house boat. I raised refund request on 4th May 23 at 1:30PM itself. It now have not received my money back after...
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Niks.prithvy
from Bharuch, Gujarat
May 23, 2023
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Flight not operational Refund not processed

Regarding this flight on 5th of May (Ahmedabad to Delhi)
Make my trip is sending me an email with this details

Kindly help me for the following issue resolving it's been more than 20days i haven't got any refund amount

The refund process has been delayed.
Once the airline approves your claim, we will process your refund.
Your refund application for GC5D3N sent to Go first is still pending...
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Address:AMAR,ENCLAVE PRAKASH NAGAR, BIRSANAGAR ZONE NO,1/B NEAR,

I booked a bus on 10th may 2023 when i reached bus stand before schedule departure time but Bus contractor told me no bus is there. you have wrong booking so i return back to my home and tried for refund and rise the issue but no response till now . I need my money back. Plz investigate and let me know any issue regarding refund. no live agent and proper customer care support in makemytrip india. very sad...
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A
Amru18
May 21, 2023
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Refund amount not giving yet

Ticket attached with this
Make my trip not giving refund amount from 26 Oct 2021...
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Yahyaa Shaikh
May 21, 2023
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3X refund scam

Dear Sir/Madam,

I am writing to express my disappointment and frustration with MakeMyTrip regarding a recent incident involving the 3x refund promise. I feel compelled to bring this matter to your attention and express my concerns regarding what appears to be a scam.

On 18/05/23, I booked a train ticket through the MakeMyTrip platform. During the booking process, it was mentioned that if my train ticket was...
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Bishal deb roy
from Dibrugarh, Assam
May 21, 2023
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Hotel denied for stay after confirmation of make my trip

Address:Gurugram City in Haryana

Hi,
My name is bishal from dibrugarh assam 14 may 2023 I booked a hotel Sapphire Suites through my credit card in kolkata india but due to cyclone my flight got cancelled at Andaman at the same time I had informed to hotel authority that I can come today as my flight got cancelled and told me inform to MMT and after the long conversation MMT reschedule my hotel booking to 15 may 2023 and on the other day after my arrival to kolkata...
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ManjuRugved
from Greater Noida, Uttar Pradesh
May 21, 2023
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Trip guarantee

Address:Greater Noida

I was booking a train ticket from delhi to trivandrum on 19th may and it cancelled because of the lack of available seat. But that booking was under trip guarantee and i got a voucher code. And i tried to apply it on flight ticket on 26th may 2023 but it shows an error this promocode is not applied the moment. I lock a price and it ends today 3pm. Flight price go high. So do the need ful....
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Baljeetism
May 21, 2023
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Refund not initiated yet

Despite reaching out in mobile app, i wanted you to inform you that my amount deducted on a failed flight ticket is not yet refunded to me.Hence wanted you to guide me the procedure, what i can do next to get my hard earned 18000 rupees back. and in the app i have raised the query and about 24hrs they simply deleted the query after not responding to it.below attached some screenshot which act as a proof for the same incident
booking...
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Sandeepkaurgill
May 20, 2023
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Refund - Complaint for Customer care

Hi Team,

Sending you this email for cancellation and refund of my ticket.

SANDEEP KAUR GILL (PNR: 5NNOME) (Ticket No: [protected] )

Today evening when I went to the airport to board my flight AIR INDIA refused me to board the flight stating that the name of my passport is mentioned Sandeep Kaur and on the ticket it says Sandeep Kaur Gill and so that is a miss match and AIR INDIA can’t make any...
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Rajanikrishna80
May 19, 2023
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Wrong information on Full refund but got Partial refund

I booked 2 two way tickets from Hyderabad to Montreal(Canada) via London(HEATHROW) for 4, 91, 368 rupees with booking id:NN2F1DUBN8BZ6V288313, ETICKET numbers:125-[protected] and 125-[protected], PNR number is NDNMYM. The onward journey is on 9th July 2022, and the return journey is on 12th Jan 2023. The return journey flight is delayed by more than 24 hours so after much consultation with the make my trip call center, we were told that we...
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prashantbari
from Virar, Maharashtra
May 19, 2023
Jul 6, 2023
This thread was updated on Jul 6, 2023
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Packaged booked but no flight was not available, no better customer support

Address:VIRAR

Makemytrip Booking ID NL[protected]
Dear Sir / Madam,

Its regarding our above Booking ID dated 09/03/2023 for our Honeymoon trip to Maldives from 15/05/2023 to 19/05/2023.

On 14/05/2023, we have received confirmation email from Makemytrip about our trip along with detailed itinerary and to do list.
When we reached Mumbai Airport today, to our shock, it had been informed by Air India authorities...
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SaurabhB19
May 18, 2023
May 28, 2023
This thread was updated on May 28, 2023
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MMT not arranging flight which was part of package

Address:19th Floor, Epitome Building No-5, DLF Cyber City, DLF Phase-III Gurgaon - 122002 Haryana

I have booked a holiday package with MMT. ( Booking IDNL[protected] This package comprises flights, hotels, road transfer etc. 100% payment is made by me.
Now MMT is saying that GO First airline has some issue, so we can provide flights for this holiday package and asked me to make my flight arrangements. When I booked the package, its whole and sole responsibility of MMT to handle it end to end. As everything is booked by MMT,...
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SANDIEGO MUMBAI
May 17, 2023
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Refund issue MMT

Address:Mumbai

Dear Sir

I booked a flight from Amritsar to Mumbai one month back for 7th May
on 6th i come to know the AIRLINES cancelled the flight. I had to suffer and book 3 tickets at the cost of 36000/- double the price.

Airlines confirmed they have paid to Make my trip and contact your agent

Now Make my trip agents are reading the script provided to them that they have specialized team working...
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nidhy_CC
May 17, 2023
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Travel voucher is not working

I used make my trip India to book a waiting ticket of train from chenai to hyd. Which was obviously covered under trip guarantee which guarantee to refund you the 3x amount if the ticket did not gets confirmed.. as promised I get the refund amount when my ticket for cancelled automatically after the chart preparation because it was still wait listed. I got ticket amount in my bank but with the deduction of trip guarantee amount which was...
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Yog23
from New Delhi, Delhi
May 17, 2023
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Non refund of hotel booking, waiting since 5months

Address:Make my trip
Website:Make my trip

Hello sir/madam I have booked Senhor Angelo resort Goa through make my trip with booking id NH[protected]. Booking was from 21 jan 2023.Resort refused to allot room in midnight as manager told that he have not got any mail from make my trip. I called customer care and I was promised my refund of Rs 3800 and as a gesture told me to book another hotel for which I will be given reimbursement amount of Rs 6800.I have mailed all the bills and...
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