[Resolved] Motorola Mobility — poor quality product plus very poor support
J
Joy Pegu
from Margherita, Arunachal Pradesh
Address:
Kamrup Metropolitan, Assam, 781009
I am using a moto g five s plus phone from motorola since five months the quality of the phone is very very low according to the price. The phone barely fell from a feet and the display shattered completely from top to bottom. This is the first phone which i broke within two months o[censored]sage even after using it so carefully. There are thousands of motorola moto g5splus users complaining on several blogs how the display of thier beloved phone broke too easily even after having a gorilla glass. Software support and update was their usp and they promised to update our phone to oreo before the end of2017 and still it isn't available. My only hope is now the government i hope they will punish this # chinese piece of crap
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Oct 26, 2018
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Sep 16, 2018
Updated by Joy Pegu I ought not to buy a Moto phone again till I die. They decieved us very badly
Verified Support
Sep 18, 2018
Motorola Mobility Customer Care's response Hi Joy,
Greetings from Lenovo-Motorola!
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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