[Resolved] Motorola Mobility — repair part

Amit Kumar's

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

I went to the nearest motorola service center to get to repair my motorola g4play, mobile display.
They ask me to change the screen display, which i was agreed and changed my display according to them. But as soon as i reached my home i found that my mobile vibration function is not working at all.
And when i called to the same customer service center, then they told me that your vibrate part was broken, that is why it is not working. But before changing the display it was working properly, so want to get mobile fully repaired.

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Apr 6, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

Motorola Mobility Customer Care's response Hi Amit,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

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