Reliance Digital Complaints & Reviews

I purchased a mobile phone via reliance digital website on 23rd jan 2023 (Monday) with order #rdf47122279, estimated time of delivery while making payment was 27th jan 2023 (Friday). On 27th i received an sms following an email informing me that i will get my phone on 30th jan 2023 (Monday). After that i call reliance digital customer care: [protected], they assured me that they have raised the complaint and will try to resolve the issue...

I had just received my order of OnePlus 10R. The packaging outside had been tampered with but very well covered with tape so as to no one could identify. Inside was a box of OnePlus 10R but the box was torn and it contained a different fake iPhone. The customer service wasn't able to help much. I hope my order taken back and replaced with the original order without any extra fee or the amount deducted through net banking to be returned back...

I purchased a BPL induction 2000W(BICTTXL00320) on 08/02/2022 from Reliance Digital, Imperial Mall, Club Road, Silchar, 788001, Assam

My induction is not working, after I plug it in the socket it shows no signs of life. As it is still under the warranty period, I opted for a repair through Reliance Digital(Imperial Mall, 788001) and submitted the product on 22/01/2023.

After that I got a call from a person today(24/01/2023),...

I purchased a mobile phone via reliance digital website on 23rd Jan 2023(Monday), estimated time of delivery while making payment was 27th Jan 2023(Friday). On 27th I received an SMS following an email informing me that I will get my phone on 30th Jan 2023(Monday). After that I call Reliance Digital Customer Care: [protected], they assured me that they have raised the complaint and will try to resolve the issue asap.
Still waiting...

I have been continuously taking follow up with reliance digital customer care seeking my complaint resolution on my "BPL 43 FHD ANDROID SMART TV43F-A4300' as I am facing lining over the TV screen. I have taken multiple follow ups with the customer care which I have attached screen shot file. There are so many service request numbers being provided to me from reliance saying that I have been provided the best solution. But till now they kept...

I didn't get the product on time...I want to return...but they are not responding...

I ordered a mobile phone from reliance digital on 26th January 2023.
But my order placed is showing payment as unsuccessful.
order no. is RDF47380759
kindly look into this matter as soon as possible....

I ordered a Macbook Air M1 worth Rs. 84000 on 15th January 2023 on the Reliance Digital website for INSTANT DELIVERY (supposed delivery within 3 hours) as I'm a junior resident doctor busy in an overburdened govt hospital who needed it urgently for my thesis work. It has been 1 WHOLE WEEK since I placed the order and there has been NO RESOLUTION of the issue by Reliance Digital from their side.
Despite MULTIPLE CALLS, COMPLAINTS AND...

Order Rdf46665490 Complaint Dr02712464.
Order Placed : 16/1/23
Product Detail : Havells Aqua Plus 1.2 Black Colour .
Received Date : 18/1/23.
Product Received :Havells Aqua Plus 1.2 Blue Colour.
After Complaining To Reliance Customer Care. They Told Me Once The Product Reaches To Our Warehouse Thereafter We Will Initiate Refund For The Same. It Will Take 10 Working Days. & Our Logistic Partner Will Collect...

I purchased a samsung fridge cost of rs. 34408 from reliance digital located at Police Station, Mangaldeep Complex, Varachha Main Rd, opp. Varachha, Surat, Gujarat 395006 with offer of no cost emi. I made payment with my bob bank credit card and emi details and cashback informantion mention in bill also, but that payment is not converted to emi yet, i contacted regrading this to bob bank why conversion have not taken place they told me that...

I am Basanth Kumar Mahanta from Bangalore,
Yesterday[protected] morning at approx 12:00 I was trying to refund my train ticket amount
I found a customer care number on google and he guided me to install software that is QUICK SUPPORT steal my debit card credentials and purchase from Flipkart which amount is Rs.1, 39, 900 from my account. now I want a refund amount and hold this order with a catch this person who fraud me. I...

I brought a second hand mobile from olx he brought the mobile in reliance digital the bill was not clearly visible print was disappearing i want duplicate bill...

We purchased an oven on Dec 26th 2022 in Kolathur, Chennai Branch. The product was delivered on 27th, however, it was a faulty one, hence the store took the product back but didn't deliver/replaced the alternate product yet. It's been a week now. We have raised a complaint and called the store multiple times with no response....

Tax Invoice number - DG21R[protected] Order number-RDF45937120

I got a call from [protected], and he is from installation team of Reliance Digital as per him.

My Query: When I asked about the installation charges, he said it is 1420 rupees. Please check if this price is correct. Also let me know what all things are included and excluded.
Also, when I asked about outdoor stand units, he said if I will get...

Attached screenshot for the orders .. really i think they take care of the orders properly....

Hi,
Order Number: RDF45090647

I made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned [ not returned by me, it was never delivered, the delivery guy never came to my address the delivery was closed without delivering item ] by reliance digital.
(order screenshot attached).

It was a prepaid payment of RS 698. After 3 days(on 19th) I got only half the amount...

Order Number: RDF45090647.

i made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned by reliance digital.

it was a prepaid payment, after 3 days(on 19th) i got only half the amount as refund.
The total order value was: RS 698, but I got only RS 349 refund .

I am tired of calling & mailing customer support.
There is no response from customer...

Order Number: RDF45090647.
i made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned by reliance digital.

it was a prepaid payment, after 3 days (on 19th) i got only half the amount returned.
The total order value was: RS 698, but I got only RS 349 refund .

I am tired of mailing customer support. There is no response from reliance digital side.
if...

Hi,

I ordered the "Amazon Echo Dot (4th Gen) Next generation Smart Speaker with LED Clock, White" product but I received an "Amazon Echo Dot (4th Gen)" without an LED clock.

So please replace this item with Amazon Echo Dot (4th Gen) Next generation Smart Speaker with LED Clock, White as early as possible.

Regards,
Viswanath Reddy Y...

Am posted in SBI at Ahmedabad and my family stay center is Mumbai.

I purchased AC and oven on 11th December from your belapur navi mumbai store with IGST bill. I have shared SBI Gujrat GST number.

Due to IGST issue, I have not received the product nor resolve the IGST bill issue whereas I have paid the money on 13th December 2022.

I think my requirement is as per Govt guidelines. But I am unable...