On Oct 6, I did a top up for Rs. 249 to my Hutch pre-paid card but it not get the talk time.
when the customer service number was called, they gave the following reasons -
1) some problem with your bank (it was through internet banking)
2) our systems are down
3) you have to go to the store to get this sorted (I can't move out of the house. am pregnant)
4) money will be credited back...